Communications Library
Digital Communications Archive for HR & People LeadersNewsletters
Latest Edition
Read the summer 2024 edition of the Michaels Benefits newsletter below.
Older Editions
| 2024 | |
| 2023 | |
| 2022 |
Email Communications
- June 28: BSWH-BCBSTX Contract Update Notice
- June 21: Wellness Email Correction
- June 19: Wellness Reminder
- June 19: Wellness Requirement Complete
- June 13: BCBSTX ID Card Error
- June 10: Supportiv Webinar
- June 5: Catapult Onsite Screenings
- May 30: Catapult Onsite Screenings
- May 22: BSWH-BCBSTX Contract Update Notice
- May 17: Open Enrollment – Last Day to Enroll
- May 16: Open Enrollment – One Day Left
- May 15: Catapult Onsite Screenings
- May 13: Open Enrollment – One Week Left
- May 9: Catapult Onsite Screenings
- May 6: Open Enrollment – Now Open
- April 29: HR & Manager Open Enrollment Preview
- April 26: Wellness Requirement Complete
- April 24: Vanguard 401(k) Retirement Fund Removal
- April 19: Wellness Reminder
- April 18: Supportiv Webinar
- March 27: Supportiv Reminder
- March 21: Wellness Reminder
- March 7: Applaud Discontinuation
- March 1: Supportiv Announcement
- Feb. 27: Bonus Deferrals
- Feb. 23: Service Award Payment Notification
- Feb. 12: Voya 401(k) is Live
- Jan. 23: Voya 401(k) Blackout Reminder
- Jan. 5: Voya 401(k) Transition Announcement
HR News
Get a First Look at Future Team Member Communicationsblank
Spring 2023 Newsletter
HR Resource Center
Communications Library
A catalog of previous communications, including emails, newsletters, and resource guides.
Open Enrollment
In-depth information that Team Members may need during the next open enrollment period.
Contacts
For Assistance with Part-Time Benefits & Extras| Category | Contact | Phone Number | Website |
|---|---|---|---|
| Benefit Extras & Discounts (Part-Time) | Advancial Credit Union | 1-800-322-2709 | Visit Website |
| Employee Assistance Program (EAP) | Aetna Resources for Living (EAP) | 1-800-283-5645 | Log In Username: Michaels Access Code: 8002835645 |
| Fitness Discounts | Camp Gladiator | Visit Website | |
| Virtual Care/Telehealth | CirrusMD | Access CirrusMD & Log In | |
| Tuition Discounts | Colorado Technical University | 1-866-897-1560 | |
| Benefit Extras & Discounts | Corporate America Family Credit Union (CAFCU) | 1-800-359-1939 | Visit Website |
| Employment Verification | 1-800-367-5690 (ID: 11668) | Visit Website | |
| Fitness Discounts | HUSK | 1-800-294-1500 | Visit Website |
| Child Care Discounts | KinderCare Learning Centers | 1-888-525-2780 | Visit Website |
| Claims for Disability, Leave of Absence (LOA), Accident & Critical Illness | Matrix Absence Management | 1-888-288-1354 | Log In |
| Health, Life, Auto & Home | Mercer Indigo (Michaels Part-Time Benefits Program) | General Support: 1-855-429-8851 Health Markets: 1-855-568-0140 | Visit Website |
| Discounts | PerkSpot | 1-866-606-6057 | Log In |
| Supportiv | Supportiv | Online Chat Only | Website |
| HR, Payroll, Benefits & Open Enrollment | Team Member Services | 1-855-432-MIKE (6453) | |
| Tuition Discounts | University of Phoenix | 1-866-354-1800 | Visit Website |
| 401(k) | Voya | 833-396-4015 | Log In |
| Tuition Discounts | WGU Texas Online University | 888-210-8880 | Visit Website |
| Payroll, HR, & Benefits (Qualifying Life Events & Open Enrollment) | Workday | Log In |
FAQ for Part-Time Team Members Coming Soon!
Apps
New Hire Hub
Benefits Enrollment Guidance for Newly-Hired Part-Time Team MembersWelcome to the Michaels Team
Congratulations! We’re excited you’re joining the Michaels team. To begin your career with us on the right foot, we want to make sure that the process of getting your employee benefits started is as easy as possible.
You can enroll in Health, Life, Auto, and Home insurance coverage whenever you’re ready. Choose from several medical, dental, and vision plans, prescription drug options, telehealth access, term life, and auto and home insurance. After you complete 500 hours of service and reach age 21, you can also enroll in the Michaels 401(k) Plan.
Explore Part-Time Benefits
Questions?
Contact Team Member Services at 1-855-432-MIKE (6453).
Employment Status Change
How Your Employment Status Change Impacts Your BenefitsWhen your employment status changes from part-time to full-time, or from full-time to part-time, you’ll have different Michaels benefit options.
What's Next for Your Benefits
Changing to Full-Time (Previously Part-Time)
For Team Members who are now full-time: You can choose to end any part-time coverage and any new full-time coverage you elect will begin immediately, as long as: a) you have completed 30 days of employment, and b) you enroll in full-time benefits via Workday within 30 days of the status change.
If you enroll dependents in Michaels full-time medical and/or dental coverage, our third-party vendor, Consova, will mail information to your home address verifying eligibility. Remember, coverage for new dependents may be delayed until you complete the dependent verification process. For more information, visit the Eligibility page.
Changing to Part-Time (Previously Full-Time)
For Team Members who are now part-time: On the 1st of the month following the status change, any full-time medical, dental, vision, life and AD&D, disability, critical illness, and accident benefits that you previously elected will end. You can elect part-time health, life, auto, and home coverage by visiting the Mercer Indigo website for Michaels Part-Time Benefits.
Select the appropriate button at the top of your screen (Full-Time or Part-Time) to determine what Michaels benefits are available with your new status.
Regardless of your employment status:
- All Team Members can save for retirement via the 401(k) Plan and receive the same Michaels matching contributions.
- You still have access to all of the same voluntary benefits and discounts.
Helpful Resources
Qualifying Life Events
Like a change in employment status, other life events may qualify you to update your benefit elections outside of the open enrollment period. Follow the link below for more detailed information about qualifying life events and requesting a change in status.
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.
Paid Time Off (PTO)
Vacation, Personal & Sick TimeTypes of Paid Time Off (PTO)
Michaels knows work-life balance is important. That’s why we offer various types of Paid Time Off (PTO), so you can take time away from work when you need it.
(blank)
Vacation Time
Use vacation time to rest, relax and recharge.
- You earn paid vacation time based on your job and your tenure with the Company.
- For new hires, your number of vacation days is prorated based on 1) the number of pay periods left in your vacation plan year, and 2) your job position.
- Vacation is not carried over or paid out when you leave the Company, unless required by law.
Read the Full Policy
For more details, refer to the HR Manual 8.1 Vacation/Personal Time Policy on MIKHUB and Intranet.
Personal Time
Field Full-Time Team Members
- Field full-time Team Members receive eight (8) Personal Hours annually that are not prorated upon hire or promotion.
- These Personal Hours expire on Nov. 1 of each year, unless otherwise required by law.
Support, Management, Distribution & Artistree & Store Hourly Team Members
- Support, Management, Distribution Center, Artistree, and Store Hourly Team Members receive prorated Personal Hours based on the number of pay periods left in the vacation plan year upon hire or promotion.
- These Personal Hours expire on Feb. 1 each year, unless otherwise required by law.
Read the Full Policy
For more details, refer to the HR Manual 8.1 Vacation/Personal Time Policy – US on MIKHUB and Intranet.
Sick Time
Use your Sick Time hours in the case of injury or illness for yourself or a family member, and to attend doctor or dental appointments for you or a family member.
Read the Full Policy
For more details, refer to the HR Manual 8.4 Sick Leave Policy on MIKHUB and Intranet.
Requesting Time Off
Team Members should request their Paid Time Off (PTO) in the same system used to enter their time (i.e. Workday or WorkSmart).
You must request a Leave of Absence (LOA) if you are going to be absent from work for more than five (5) consecutive working days due to a personal, medical, or other reason.
Learn More & Request LOA
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.