Virtual Health Care & Telehealth Services

24/7 Virtual Access to Health Care
Home 5 Guide 5 Health & Wellness 5 Medical Coverage 5 Virtual Health Care & Telehealth Services

When you’re enrolled in a Michaels medical plan, you and your covered dependent(s) can speak with a board-certified doctor by phone or video 24/7!

Blue Cross & Blue Shield of Texas (BCBSTX) Members

Virtual Visits with MDLIVE

Leading virtual visits vendor, MDLIVE, lets you visit independently-contracted MDLIVE board-certified doctors when you may need care. MDLIVE doctors may help treat non-emergency medical and pediatric health issues. Plus, they may even write and send prescriptions to a nearby pharmacy, when appropriate.

You may desire a virtual visit:

  • Instead of going to the ER or urgent care for non-emergency visits.
  • If your doctor is booked.
  • While at home, work, or on the go.

More information can be found in the materials linked below from BCBSTX and MDLIVE:


Blue Cross & Blue Shield of Texas (BCBSTX)

Medical Insurance (PPO & HSA)

Contact Information

Phone: 1-877-269-1180

Quick Links

Kaiser Permanente Members

Kaiser Telehealth Services

With Kaiser Telehealth, you can use everyday devices like your smartphone, laptop, or tablet to get care outside of where your typical care team is physically located.

Telehealth usually means connecting virtually with a health care professional while you’re out in the real world, such as in your backyard, at the park, or at the beach. However, telehealth can take place during office visits, too, like when your doctor consults with a specialist in another room or facility.

More information can be found in the video presentation and materials linked below from Kaiser:


Kaiser Permanente

Medical Insurance (HRA)

Contact Information

Phone: 1-800-464-4000
TTY: 711

Quick Links