Peer-to-Peer Support & Resource Tool

Through the Michaels Employee Assistance Program (EAP), you have unlimited access to Supportiv, an online peer support service that can help you cope with stress, work, family issues, loneliness, anxiety, parenting, motivation, and more.

What is Supportiv?

Supportiv is an online tool that lets you talk through any mental health, emotional, or social struggles in small group chats with people who can relate. Discussions are anonymous and are guided and safeguarded in real time by professional facilitators. Supportiv is anonymous and available 24/7.

In the event of an emergency, please call 911. Additional crisis and emergency resources can be found by visiting the following link: Emergency Resources.


Supportiv is for Everyone

Supportiv is offered through the Aetna Resources for Living Employee Assistance Program (EAP), which is available 24/7 to all Michaels Team Members and their household members. Services are free of charge and completely confidential.

Get Started with Supportiv

Supportiv is free to use at your convenience, there’s no need to enter any personal information, and you’ll be live chatting in about 30 seconds.

  1. Visit Supportiv and select the “Chat Now” button.
  2. Submit your question or challenge.
  3. Get matched with peers to chat with, and receive guidance and hyper-targeted recommendations from a professional facilitator.

On-Demand Webinars

Below, Team Members can watch an on-demand webinars from Supportiv.

How to Advocate for What You Need

Mental, Emotional & Social Growth

Download the Presentation

Video Introduction

The video below offers a one-minute demonstration of how Supportiv works.

Need Help?

For help with Supportiv, either call 1-800-283-5645 (TTY 711) or access the Resources for Living member portal.

Username: Michaels
Password: 8002835645