Supportiv

Peer-to-Peer Support & Resource Tool
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What is Supportiv?

Program Information & Resources

Through the Michaels Employee Assistance Program (EAP), you have unlimited access to Supportiv, an online peer support service that can help you cope with stress, work, family issues, loneliness, anxiety, parenting, motivation, and more.

Supportiv is an online tool that lets you talk through any mental health, emotional, or social struggles in small group chats with people who can relate. Discussions are anonymous and are guided and safeguarded in real time by professional facilitators. Supportiv is anonymous and available 24/7.

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Supportiv is for Everyone

Supportiv is offered through the Aetna Resources for Living Employee Assistance Program (EAP), which is available 24/7 to all Michaels Team Members and their household members. Services are free of charge and completely confidential.

Get Started with Supportiv

Supportiv is free to use at your convenience, there’s no need to enter any personal information, and you’ll be live chatting in about 30 seconds.

  1. Visit Supportiv and select the “Chat Now” button.
  2. Submit your question or challenge.
  3. Get matched with peers to chat with, and receive guidance and hyper-targeted recommendations from a professional facilitator.

In the event of an emergency, please call 911. Additional crisis and emergency resources can be found by visiting the following link: Emergency Resources.

Video Introduction

The video below offers a one-minute demonstration of how Supportiv works.

How to Use Supportiv & Your EAP

On-Demand Webinars

Below, Team Members can watch on-demand webinars from Supportiv.

From Burnout to Motivation

How to Advocate for What You Need

Mental, Emotional & Social Growth

Download the Presentation

401(k) Plan

Your Guide to the Michaels 401(k) Retirement Plan with Voya Financial

Confirm Your Mailing Address in Workday

Make sure your mailing address is up-to-date in Workday so that you don’t miss any upcoming mailings about the Voya 401(k) plan transition. You will receive a PIN in the mail that you’ll be required to have in order to register and access your Voya account.

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Saving for Your Retirement

Today, becoming financially prepared for your retirement is more important than ever. We partner with Voya Financial® to bring you an enhanced experience for the Michaels Stores, Inc. Employees 401(k) Plan, previously administered by Vanguard.

Account Access & Support

Visit the Plan website to enroll in the plan, make changes to your account, and obtain forms or information.

  • You will always need your PIN to speak with a Voya customer service associate about your account, to make a transaction, and/or to make automated transactions.
  • You can make automated transactions 24 hours a day.

Plan Overview

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Eligibility Requirements

  • Full-time team members who are 21 years of age and over are eligible to participate on their first day of employment.
  • Part-time team members who are 21 years of age and over are eligible to participate after they have completed 500 hours of service.

Contribution Limits

You may contribute up to 80% of your eligible compensation* on a pre-tax, Roth, or after-tax basis. Please note: your after-tax contribution may not exceed 10% of your eligible compensation and your total contribution may not exceed 80%. If you are age 50 or older in the calendar year and you have reached the IRS contribution limit, your contributions will “spillover” for additional catch-up contributions up to the annual IRS annual limit*.

Voluntary Rate Escalator

Increasing your contributions on a regular basis may help you reach your savings goals faster. The Contribution Rate Escalator can automatically increase your contributions on a schedule you select. You can choose the increase percentage and how often it takes effect. You can change the settings or turn off rate escalation at any time.

Employer Match

Michaels Stores will match 100% up to the first 3% plus 50% on the next 2% of your eligible compensation. This contribution is an employer matching contribution.

  • Please note that Michaels provides a true-up match in case you meet your IRS contribution early in the year.
  • Full-time team members are eligible for the match after completing three months of service.

Note: After-tax contributions are NOT eligible to receive the company match.

Vesting & Rollovers

Vesting

To be vested is to own the money in your account. You’re 100% vested in your own contributions, employer matching contributions, rollover contributions, and any investment earnings on those contributions.

Rollovers

Balances from eligible retirement savings plans, such as a previous employer’s plan, may be rolled into your Plan account. Consolidating multiple retirement accounts may make it easier to manage your savings because your money is all in one place. Go the Plan website to download a Rollover-in form.

Investment Options & Advice

Investment Options

The Plan offers a range of Target Date Funds and Individual Core Funds. You can elect to invest in any fund or combination of funds, your choices should be made in increments of 1% and the total equals 100%. You may change your investment options at any time.

Investment Advice

Investment advice is offered through Voya Retirement Advisors** (VRA), powered by Edelman Financial Engines®. With VRA, you can receive investment advice by speaking to a VRA Investment Advisor Representative, using Online Advice, or enrolling in Professional Management.

Automatic Account Rebalancing

The value of your funds may go up and down over time which can cause your asset allocation to change, that is, your percentage in stocks, bonds, and cash. This could affect your investment objectives and risk level. Automatic rebalancing can help to maintain your preferred asset allocation percentages.

You can set your account to automatically rebalance quarterly, semi-annually, annually or on a one-time basis. If you manually change your investment elections or move money from one fund to another, automatic rebalancing will stop, and you will need to reset it to continue to have your account rebalanced. You can start, stop, or change the frequency of automatic rebalancing at any time.

Conversions

This plan offers in-plan Roth conversion. However, you must call Voya to make this election.

For assistance with electing in-plan Roth conversion, call Voya at 833-39M-401K (833-396-4015). Voya customer service associates are available weekdays from 7 a.m. to 7 p.m. CT, except on stock market holidays. Spanish-speaking associates are also available.

Transition from Vanguard

For Team Members who had a 401(k) plan administered by Vanguard, your account details – including your investments, contribution elections, beneficiaries and loans – were automatically transitioned to Voya. You will have access to your historical plan information at vanguard.com for two (2) years following the transition: for assistance with this information, call Vanguard at 800‑523‑1188.

Voya 401(k) Trainings

All Team Members can access the Voya trainings regardless of their 401(k) participation status.

More Resources

Voya Retire App

Download the Voya Retire app to access a simplified version of the website.

Need Help?

If you need assistance, call Voya at 833-39M-401K (833-396-4015). Voya customer service associates are available weekdays from 7 a.m. to 7 p.m. CT, except on stock market holidays. Spanish-speaking associates are also available.

*Contributions are subject to annual IRS limits. Visit voyadelivers.com/IRSlimits for current limits.

**Advisory Services provided by Voya Retirement Advisors, LLC (VRA). VRA is a member of the Voya Financial (Voya) family of companies. For more information, please read the Voya Retirement Advisors Disclosure Statement, Advisory Services Agreement, and your plan’s Fact Sheet. These documents may be viewed online by accessing the advisory services link(s) through your plan’s website. You may also request these from a VRA Investment Advisor Representative by calling your plan’s information line. Financial Engines Advisors L.L.C. (FEA) acts as a sub advisor for Voya Retirement Advisors, LLC. Financial Engines Advisors L.L.C. (FEA) is a federally registered investment advisor. Neither VRA nor FEA provides tax or legal advice. If you need tax advice, consult your accountant or if you need legal advice consult your lawyer. Future results are not guaranteed by VRA, FEA or any other party and past performance is no guarantee of future results. Edelman Financial Engines® is a registered trademark of Edelman Financial Engines, LLC. All other marks are the exclusive property of their respective owners. FEA and Edelman Financial Engines, L.L.C. are not members of the Voya family of companies. ©2024 Edelman Financial Engines, LLC. Used with permission.
Nothing in this communication should be construed as constituting financial or tax advice. You are encouraged to consult with your personal financial planner and/or tax advisor.

Plan administrative services are provided by Voya Institutional Plan Services, LLC (VIPS). VIPS is a member of the Voya® family of companies.

This is a brief, non-technical description of certain provisions of the Plan. It is not intended to be a complete statement. If a description in this summary differs from the Plan documents, the Plan documents prevail. For additional information regarding the Plan, please refer to the Summary Plan Description (SPD).

Service Awards

Recognizing Team Members’ Years of Service

Service Award Program

The Service Award Program celebrates our incredible and creative Team Members across the business, recognizing anniversary milestones for Team Members’ years of service and awarding those who have spent a significant portion of their careers with Michaels. We value our Team Members’ continued commitment and contributions to Michaels – nothing we do would be possible without you.

Based on feedback from Team Members and in collaboration with leaders across the organization, this enhanced program replaces the prior service award program that was suspended in early 2020 during the COVID-19 pandemic.

Award Milestones

One-Year Anniversary

Team Members will receive a one-year anniversary certificate to celebrate this important milestone.

Five-Year Pins

Beginning at five years of service and every five years that follow, Team Members will receive a certificate of congratulations and an anniversary pin.

Anniversary Milestone Cash Awards

Upon achieving 20 years of service, Team Members will receive a cash award for their 20-year anniversary milestone and every five years that follow, according to the chart below. Please note that Team Members must be in an active status within Workday to receive the cash incentive.

Anniversary Milestone Cash Award
20 years $250
25 years $500
30 years, 35 years $1,000
40 years, 45 years $1,500
50 years $2,000

More than 750 cash awards were issued retroactively for active Team Members who achieved a milestone of 20 or more years of service on or after Jan. 1, 2020, and through Nov. 7, 2023.

Questions?

If you have a question regarding the Service Award Program, please either open a request with Human Resources in the Knowledge Zone or call 855-432-MIKE (6453) and select Option 2.

Website Change Request

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Request Changes to MIKBenefits

  • Contact Information
  • Your Request
Michaels Benefits Change Request Form

Contact Information

Add new requestor?

Select Your Name & Email

Add Your Information


Clear Form

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Benefits Orientation Video

Full-Time Team Members

Benefits Orientation Video

Part-Time Team Members

Document Library

For benefits effective July 1 to June 30
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Plan Year 2024-2025 Documents

This page houses information you may need as you use your benefits throughout the year. New and updated documents are posted regularly.

Required Legal Notices

Summaries of Benefits & Coverage (SBC)

Summary Plan Descriptions (SPD)

Short-Term Disability

Long-Term Disability

Blue Cross & Blue Shield of Texas (BCBSTX)

Kaiser

Pharmacy Benefits

Save Time & Money on Your Prescriptions
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Prescription Drug Coverage

Plan Highlights

Our BCBSTX medical plans use the Prime Therapeutics Balanced Drug List Formulary, which is a list of preferred drugs that cost you less. If your doctor writes you a prescription, make sure it’s on the formulary, and if it’s not, ask your doctor whether another drug on the formulary will work for you.

  • You can fill one prescription for a maintenance medication at a retail pharmacy before the home delivery requirement applies.
  • You have the option to get 90-day supplies at CVS Pharmacy locations.
  • If you’re enrolled in the Choice HSA, you can use your HSA to pay for prescription drugs.

Note: If you’re enrolled in the Kaiser HRA plan, you must fill your prescriptions at a Kaiser-associated pharmacy in order for them to be covered. You can use your HRA to pay for prescription drugs.

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Retail Pharmacies

Retail pharmacies are best for filling medications that you’ll use for 30 days or less. You can get your medication and begin using it almost immediately. You can also receive a 90-day supply at your local CVS pharmacy, and you won’t have to wait to receive it.

CVS Pharmacy is In-Network

  • CVS Pharmacy is in-network for BCBSTX and will fill your prescriptions.
  • If your CVS Pharmacy is one that doesn’t immediately recognize your plan, you can request that they process your ID card again to confirm.
  • Michaels and BCBSTX are working with CVS Pharmacy to ensure communication of the BCBSTX in-network status to all CVS Pharmacy locations so that Team Members will not experience issues getting prescriptions filled due to pharmacists incorrectly notifying Team Members that CVS does not accept BCBSTX coverage.

90-Day Home Delivery Prescriptions

Home delivery prescriptions are best for filling medications that you’ll take for 90 days or more.

  • Make sure you ask your doctor to write the prescription for 90 days instead of 30.
  • Your doctor may be able to upload your prescription directly to the prescription drug provider. Otherwise, you must complete a Home Delivery Service Form in the BCBSTX member portal and send in your written prescription.
  • It can take up to two weeks for you to receive your medication using this method. If you need medication immediately, ask your doctor for a 30-day prescription that you can fill at your local pharmacy.

For maintenance medications, 90-day home delivery is required. Refer to the next section for more details.

Maintenance Medications

Maintenance medications are prescriptions that you need on a regular basis for an ongoing condition, such as high blood pressure.

Maintenance medications on the preventive drug list are available for $0 copay with no deductible.

90-Day Home Delivery Requirement

If you are enrolled in a BCBSTX plan and you take a maintenance medication, it is mandatory that you use 90-day home delivery. You will be allowed one 30-day fill at a pharmacy location. After that, you’re required to get a 90-day supply either through mail order or at a local CVS Pharmacy.

In-Network Benefits

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BCBSTX Choice HSABCBSTX Basic PPOBCBSTX Enhanced PPOKaiser HRA
In-Network Benefits Only
Preventive Drug List1$0 copay$0 copay$0 copay$0 (based on ACA required coverage)
GenericBefore you meet deductible, you pay full cost of drug. After you meet deductible, you pay 20%Retail2: $14 copay

Mail-order3: $35 copay
Retail2: $10 copay

Mail-order3: $20 copay
Retail2: $10 copay
Mail-order3: $20 copay
Preferred BrandBefore you meet deductible, you pay full cost of drug. After you meet deductible, you pay 20%Retail2: 25% ($50 min; $130 max)

Mail-order3: $125 copay
Retail2: $35 copay

Mail-order3: $70 copay
Retail2: $30 copay

Mail-order3: $60 copay
Non-Preferred Brand4Before you meet deductible, you pay full cost of drug. After you meet deductible, you pay 50% ($100 min; $250 max)50% after deductible ($100 min; $250 max)50% after deductible ($100 min; $250 max)Retail2: $30 copay

Mail-order3: $60 copay
Specialty Pharmacy5Before you meet deductible, you pay full cost of drug. After you meet deductible, you pay:

Generic: 20% ($200 max)

Preferred brand: 20% ($250 max)

Non-Preferred brand: 50% ($350 max)
Generic: $14 copayGeneric: $10 copay$30 copay in most cases
Preferred brand: 25% ($50 min; $130 max)Preferred brand: $35 copay
Non-Preferred brand:
50% after deductible ($350 max)
Non-Preferred brand: Non-Preferred brand:
50% after deductible ($350 max)
Out-of-Pocket Maximum (If you reach this limit, Michaels pays 100% of all remaining eligible prescription drug costs for the rest of the plan year).
IndividualIncluded in medical out-of-pocket max$2,050Included in medical out-of-pocket maxIncluded in medical out-of-pocket max
FamilyIncluded in medical out-of-pocket max$4,100Included in medical out-of-pocket maxIncluded in medical out-of-pocket max
1Review the preventive drug list.
2Up to 30-day supply.
3With BCBSTX plans, up to 90-day supply; also available at your local CVS pharmacy, the same as through mail order. The Kaiser HRA allows up to a 100-day supply.
4Non-preferred brand drug costs don’t apply to the out-of-pocket-maximum.
Up to a 30-day supply. Specialty drug costs apply to out-of-pocket-maximum.

Helpful Resources

Split-Fill Program

For no additional cost, eligible Team Members can take advantage of the Specialty Drug Split-Fill program to try a partial quantity of a newly prescribed specialty drug before the full month’s supply is filled.

Drug Lists

Member Services

Open Enrollment

Important benefits information for HR and people leaders

Benefits Enrollment Is Closed

Benefits effective July 1, 2023 to June 30, 2024

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Make sure to Compare the Plans so you can choose the right coverage for you and your family. If you don’t enroll, you will not have coverage.

What's New for 2023–2024

  • Medical plan administration moving from Aetna to Blue Cross and Blue Shield of Texas (BCBSTX). For the Basic PPO, Enhanced PPO and Choice HSA plans, BCBSTX will take over administration as of July 1, 2023. Most of the current providers our Team Members are using will be in the BCBSTX network, but there could be some instances where that isn’t the case.
  • Prime Therapeutics replaces OptumRx as our pharmacy benefit manager. Anyone currently using home delivery for medications taken regularly will need to get a new prescription. Team Members will be able to receive one 30-day fill at a retail pharmacy before the mail order requirement applies.
  • Some fertility treatments will be covered by Michaels BCBSTX medical plans. Based on the diagnosis, our plans will now cover one cycle of fertility treatment and medications.
  • MDLive will replace Teladoc for 24/7 virtual health care services for Team Members enrolled in a BCBSTX medical plan. Look for more information soon about BCBSTX clinical programs and resources for support.
  • The premium surcharge for spouses/domestic partners with coverage available elsewhere will be eliminated. We will no longer charge Team Members extra for covering a spouse or domestic partner if that individual has coverage available from another employer’s plan. NOTE: Team Members covering a working spouse/domestic partner will still have to enroll in the Enhanced PPO.
  • Kaiser Telehealth replaces Teladoc. Team Members enrolled in a Kaiser medical plan (for California Team Members only) can access virtual care through kp.org/getcare.
  • Plan year change for FSA and HSA contributions. We are adjusting the plan year for Flexible Spending Account (FSA) contributions and Health Savings Account (HSA) contributions for Team Members enrolled in the Choice HSA Plan. IRS contribution limits for both plans are calendar/tax year limits, so we are changing our plans to have calendar year elections. During the May enrollment period, Team Members will make FSA and HSA elections covering the last six months of the year (July 1 to December 31, 2023). We will conduct another enrollment later in the year for just these two plans that will cover the 12-month period January 1 to December 31, 2024. Going forward, we will conduct a separate FSA/HSA enrollment for the upcoming calendar year.
  • The reporting period for qualified life event benefit changes is now 30 days. The amount of time Team Members have to report a qualified life event change (birth, marriage, divorce, etc.) is changing from 60 days to 30 days.

What Team Members Need to Do

We encourage Team Members to review your options and the changes taking effect July 1. They don’t have to enroll to keep their current coverage, but there are some exceptions. They must log in to Workday and actively enroll to:

  • Change current benefit elections
  • Add or drop covered dependents
  • Enroll in or continue participating in a Health Care or Dependent Care Flexible Spending Account (FSA) (the IRS requires a new election each year)
  • Begin saving or change Health Savings Account (HSA) contributions (the HSA is only available with the Choice HSA medical plan)

If Team Members take no action, their current benefit elections will continue at the new 2023–2024 rates, except for FSA and HSA participation. With the exception of FSAs and the HSA, our benefit plans will still have a July 1 to June 30 plan year.

REMEMBER!

Annual enrollment is Team Members’ opportunity to add new coverage or change their existing plans. Some of their current elections will carry over to the new plan year if they take no action, but we recommend they review their options, get to know what’s new and use their resources for learning more about the programs available to them.

They will only be able to change elections after May 17 if they have a qualified change in status such as a marriage or a new baby. 

Medical Premium Surcharges for Wellness and Tobacco

There are two ways Team Members can avoid paying more for medical coverage premiums for the upcoming plan year.

Complete the Wellness Requirement

If a Team Member, or a Team Member and spouse/domestic partner are enrolled in a Michaels medical plan, each needs to complete an annual physical between July 1, 2023, and June 30, 2024 to avoid paying a $25 per paycheck ($650 for the year) surcharge on medical premiums beginning in August 2023.

Be Tobacco-Free

If a Team Member and/or spouse/domestic partner uses tobacco, including e-cigarettes and non-nicotine vaporizers, $25 per paycheck ($650 for the year) will be added to medical premiums beginning in July. Team Members can’t use tobacco products for at least six months to be considered tobacco-free, and they can only change their tobacco status during Open Enrollment.

Open Enrollment Webinars

Date Time Meeting Link
Friday, May 5 10 a.m. Central Click here to join the May 5 meeting
Tuesday, May 9 2 p.m. Central Click here to join the May 9 meeting
Thursday, May 11 10 a.m. Central Click here to join the May 11 meeting

In-Person Open Enrollment Meetings: Royal Ridge Auditorium

Date Time
Wednesday, May 3 4 p.m. Central
Tuesday, May 16 11 a.m. Central

Which Medical Plan is Best for You?

The eValuate Health Plan Selector tool allows Team Members to estimate their medical and prescription costs during the year and determine which plan provides the level of care they prefer and at the most affordable price.

Team Member Communications

Wellness Email

Wellness requirements, sent March 17

Wellness Email

Wellness deadline, sent July 17

Wellness Email #2

Wellness requirements, sent April 19

Wellness Email

Wellness completion, sent July 17

Wellness Email #3

Wellness requirements, sent May 18

Wellness Email #4

Wellness requirements, sent June 19

Home Mailer

What’s new and key dates, sent April 18

Announcement Mailer - Spanish

Translation of English home mailer

Enrollment Guide

Details about plans and changes

Enrollment Guide - Spanish

Translation of 2023-2024 English enrollment guide

Table Tent

To be displayed in stores/DCs, shipped April 20

Store Letter

Sent with table tents to be displayed in stores/DCs, shipped April 20

LOA Letter

Sent to homes of Team Members currently out on leave of absence (LOA)

Leader Email

Info HR and people managers need, sent April 20

Enrollment Email

Dates and reminders, sent May 2

Open Enrollment Reminder Email

Dates and reminders, sent May 10

Medical Coverage

Effective July 1 to June 30
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Medical Plan Options

Michaels offers several medical plan options, all with prescription drug coverage. This page outlines how each plan works and what costs to expect.

Note: All plans offered by Blue Cross and Blue Shield of Texas (BCBSTX) have separate and higher deductibles and out-of-pocket maximums for out-of-network care. Review the Enrollment Guide for more details on out-of-network benefits.

Basic & Enhanced PPO

The Basic PPO and Enhanced PPO plans have copay, deductibles, and coinsurance. You can choose any provider, but you’ll save money when you use a provider in the Blue Choice PPO Network.

Choice HSA

The Choice HSA plan uses the same network as the PPO plans and covers the same services. You can choose any provider, but you’ll save money when you use in-network providers.

Kaiser HRA

California residents can choose to enroll in the Kaiser HRA plan, but must use a Kaiser provider for the plan to pay benefits.

Costs & Coverage

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What You Pay When You Receive Care In-Network

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Choice HSABasic PPOEnhanced PPOKaiser HRA
(CA only)
Money from Michaels
(Amount deposited into HSA or HRA; you can use this money to pay for qualified expenses)
Individual$500N/AN/A$425
Family$1,000N/AN/A$950
Deductible
(Amount you pay before you and Michaels share the cost of care)
Individual$2,000$2,500$1,000$1,500
Team Member + Spouse/Child$4,5006$5,000$2,000$3,000
Family$4,500$5,000$2,500$3,000
Out-of-pocket maximum
(The most you will pay – including your deductible and copays – before Michaels pays 100% of remaining eligible expenses for the rest of the plan year)
Individual$6,000$4,500$4,500$3,000
Team Member + Spouse/Child$12,000$10,600$9,000$6,000
Family$14,500$10,600$10,000$6,000
What you pay after you meet the deductible
(Except as noted)
Office Visits
* Preventive Care2$0, no deductible$0, no deductible$0, no deductible$0, no deductible
* Primary Care20%$25 copay, no deductible$30 copay, no deductible$20 copay
* Specialist20%$50 copay, no deductible$50 copay, no deductible$20 copay
Urgent Care320%$75 copay, no deductible20%$20 copay
Retail Clinic420%$25 copay, no deductible20%$20 copay
Emergency Room420%25%$250 copay + 20%20%
Hospital Care and Mental Health520%25%20%20%
Routine Prenatal Care$0, no deductible$0, no deductible$0, no deductible$0, no deductible
Delivery20%25%20%20%
1Out-of-network expenses are paid based on the allowed charge. You are responsible for any amount above the allowed charge, even after you reach your out-of-pocket maximum, if applicable.

2Preventive care includes, but is not limited to, annual exams, annual gynecological exams, routine mammograms, colonoscopies and immunizations (based on age and gender).

3Must be an urgent care issue or you will pay 100% of the cost. Routine, preventive and diagnostic procedures are not covered at urgent care facilities. See your Summary Plan Description (SPD) for more details.

4Must be a true emergency or you will pay 100% of the cost.

5Pre-certification is required for inpatient care except for delivery.

6You must meet the family deductible before the plan shares expenses for any covered family member.

What Each Plan Costs

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Choice HSABasic PPOEnhanced PPOKaiser HRA
(CA only)
You
Biweekly$57.06$41.26$109.29$88.34
Annually$1,483.56$1,072.76$2,841.54$2,166.84
You + Spouse/Domestic Partner1
Biweekly$153.10$111.29$274.74$199.26
Annually$3,980.60$2,893.54$7,143.24$5,180.76
You + Child(ren)
Biweekly$112.74$75.03$209.47$157.56
Annually$2,931.24$1,950.78$5,446.22$4,096.56
You + Family
Biweekly$189.28$130.04$333.94$234.75
Annually$4,921.28$3,381.04$8,862.44$6,103.50
1By law, if a domestic partner does not qualify as a tax dependent, the cost for his/her benefits cannot be paid pretax, and the “value” of Team Member and employer-provided domestic partner contributions is taxable.

Medicare Eligibility

Are you turning 65 and eligible for Medicare? Contact Medicare Transition Services for information and assistance.

To access more detailed benefits documentation, including plan summaries and required legal notices, head over to the Document Library.

Deductibles & Coinsurance

Coinsurance and deductibles function differently depending on the plan you choose.

PPO & Kaiser HRA Plans: If you have Family coverage, one person can meet the individual deductible, and then the plan will share costs for that individual (coinsurance).

Choice HSA Plan: If you enroll yourself and at least one (1) dependent, there is no individual deductible. The entire family deductible must be met before the plan pays coinsurance for any covered family member.

How to Choose Your Plan

Follow the link below for more guidance on how to choose the medical plan that best meets your needs.

Choosing & Using Your HSA or HRA

BCBSTX Resources

Blue Cross & Blue Shield of Texas (BCBSTX)

Medical Insurance (PPO & HSA)

Contact Information

Phone: 1-877-269-1180

Quick Links

Provider Finder

Mercer Health Advantage (MHA) Program

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Group Numbers for BCBSTX Medical Plans

  • Enhanced Plan: 363243
  • Basic Plan: 363244
  • Choice Plan: 363245

Community Resource Directory

BCBSTX members have access to an online directory with information regarding community resources (i.e. financial assistance, food pantries, medical care, and other free or reduced-cost help) in all states, not just Texas.

Helpful Links for BCBSTX Members

Kaiser Resources

Kaiser Permanente

Medical Insurance & Health Reimbursement Account (HRA)

Contact Information

Phone: 1-800-464-4000
TTY: 711

Quick Links

Enrollment Information & Featured Services

Travel Coverage

Open Enrollment Self-Guide

New Hire Hub

Benefits Enrollment Guidance for Newly-Hired Full-Time Team Members
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Welcome

Congratulations! We are delighted to have you on the Michaels team. We know you have lots of information to review, things to learn, and steps to complete as you begin your career with us, so we want to make sure that the process of selecting benefits for you and your family is as simple as possible. The information and tools provided on this website make it simple to evaluate your options and then “design your benefits” for today and in the future.

Get Started

Get started with your benefits enrollment today! Start by watching the orientation video and reviewing the job aid; both are linked below.

Important

You have 30 days from your date of hire to complete your benefits enrollment.

You can use the Enrollment Deadline & Effective Date Calculator on this page to confirm your enrollment deadline.

Watch the Benefits Enrollment Orientation Video

Review the New Hire Enrollment Job Aid

Confirm Your Enrollment Deadline

Enrollment Deadline & Effective Date Calculator

Your enrollment deadline is 30 days from your hire date. Your effective date is the first of the month following 30 days of service.

Select your hire date:

New Hire Checklist

The following checklist will get you started with your benefits enrollment. A more detailed enrollment guide can be found at this link: How to Enroll.

  • Know who’s eligible: Find out who you can cover under your Michaels benefits. Most plans provide coverage for eligible dependents; if you need to cover family members, you can determine who is eligible. Remember, your spouse or domestic partner cannot be covered by a Michaels medical plan if full-time medical coverage is available through his/her employer.
  • Compare the options: Let eValuate help you choose the right coverage for you and your family.
  • Add up FSA savings: You may want to take advantage of the tax-savings of one or more Flexible Spending Accounts (FSAs).
  • Consider life Insurance and name your beneficiaries: Figure out how much life insurance coverage you need to protect yourself and those you love. Your beneficiaries are managed in Workday, and you can change your designation at any time.