Health Reimbursement Account (HRA)
Jump to a section:
What is an HRA?
When you elect the Kaiser HRA medical plan, Michaels contributes tax-free dollars to your health reimbursement account (HRA) which can pay for eligible medical expenses.
- If you have individual coverage, Michaels contributes $425 per year to your HRA.
- If you have family coverage, Michaels contributes $950 per year to your HRA.
- You cannot contribute money to your HRA.
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What can I use my HRA for?
Your HRA, administered through Kaiser Permanente, is automatically debited when you receive covered medical services, and this amount is typically applied to your deductible.
Is the Michaels contribution deposited all at once?
Yes. The funds contributed by Michaels will be available to you at the beginning of the plan year.
Do the contributions roll over from year to year?
Yes. The contributions to your HRA will roll over from year to year until you’re no longer enrolled in the Michaels Kaiser HRA plan.
How do I access my account?
Once your HRA is active, you can access your account information online, 24 hours a day, 7 days a week, online at kp.org/healthpayment. You’ll be able to view
your balance, file claims, view transaction history, and more.
Can I have both an HRA and FSA?
Yes, you can have both accounts. A flexible spending account (FSA) allows you to set aside tax-free money to help pay for eligible out-of-pocket expenses. To learn more, visit this link: Flexible Spending Accounts.
Your Medical Plan Deductible & Coinsurance
With the Kaiser HRA plan, if you have family coverage, one person can meet the individual plan deductible and then the plan will share costs for that individual: this is called coinsurance.
Helpful Resources
Kaiser Permanente
Medical Insurance & Health Reimbursement Account (HRA)
Contact Information
Phone: 1-800-464-4000
TTY: 711
Quick Links
How to Use Your HRA
First, use the money Michaels gives you.
Michaels will put money into your HRA depending on who is covered under your plan. You can use this money to pay for eligible in-network services until the account balance reaches a total of $0.
If you select the Kaiser HRA plan, you will have access to the full HRA contribution upfront, no matter when you are hired.
Next, use your money.
If you use all the money Michaels contributed to your account, then you will pay out-of-pocket for any remaining health care expenses, until you meet your plan deductible. Remember, in-network preventive care is always 100% covered.
Then, you and Michaels share costs.
After you’ve met your plan deductible, Michaels will pay for a percentage of your health care expenses, and you will pay for the remainder of the costs: this is called coinsurance.
Finally, Michaels has it from there.
If your health care expenses reach your out-of-pocket maximum, Michaels will pay for 100% of your eligible in-network costs for the rest of the plan year.
Health Savings Account (HSA)
Jump to a section:
What is an HSA?
When you elect the Choice HSA medical plan, your health savings account (HSA) is an account that works like a 401(k) plan but is used for health care expenses.
Michaels contributes tax-free dollars to the HSA and you can contribute, too.* Then, you can use the funds in your HSA to pay for eligible health care expenses, now and in the future.
*Each year, the IRS issues maximum contribution limits for HSAs, as outlined below.
Annual Contribution Limits |
|
| Individual Coverage | |
| How Much Michaels Contributes1 | How Much You Can Contribute |
|
$500 per year |
Up to $3,650 in 2024 Up to $4,300 in 2025 If you are age 55 or older, you may contribute an extra $1,000 per year. |
| Family Coverage | |
| How Much Michaels Contributes1 | How Much You Can Contribute |
|
$1,000 per year |
Up to $7,300 in 2024 Up to $8,550 in 2025 If you are age 55 or older, you may contribute an extra $1,000 per year. |
|
1If you are a new hire and/or new to the Choice HSA plan, this contribution amount is pro-rated based on when you join the plan.
|
|
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What can I use my HSA for?
The HSA can be used for medical, dental, and vision expenses, including for deductibles, office visits (in-network and out-of-network), and prescription drugs.
Is the Michaels contribution deposited all at once?
No. Contributions from Michaels are deposited each pay period, over the course of 26 pay periods.
Do the contributions roll over from year to year?
Yes, the contributions to your HSA will roll over from year to year, even if you leave Michaels.
How do I access my account?
You must set up an account through Health Equity, the HSA administrator, in order to receive your contributions and contributions from Michaels.
You will receive a debit card that you can use to pay for eligible expenses.
Can I get reimbursed for an expense?
Reimbursement claims can be submitted through Health Equity.
Can I have both an HSA and FSA?
Because you have an HSA available, the IRS restricts your ability to participate in the full purpose Health Care Flexible Spending Account (FSA) and will only permit you to contribute to the Limited Purpose FSA, which reimburses certain dental and vision expenses. You can participate in the Dependent Care FSA with no restrictions.
To ensure that you get the most out of your contributions, you may find it financially advantageous to contribute to the HSA rather than an FSA.
For more information about FSAs, visit this link: Flexible Spending Accounts.
Your Medical Plan Deductible & Coinsurance
With the Choice HSA plan, if you enroll yourself and at least one (1) dependent, there is no individual deductible. The entire family deductible must be met before the plan pays coinsurance for any covered family member.
Helpful Resources
Health Equity
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Contact
Phone: 877-924-3967
Blue Cross & Blue Shield of Texas (BCBSTX)
Medical Insurance (PPO & HSA)
Contact Information
Phone: 1-877-269-1180
Quick Links
How to Use Your HSA
First, use the money Michaels gives you.
Michaels will put money into your HSA depending on who is covered under your plan. You can use this money to pay for eligible in-network services until the account balance reaches a total of $0.
If you select the Choice HSA plan during the annual open enrollment period, the Michaels contribution is deposited one month at a time. If you are a new hire and select the Choice HSA plan, the Michaels HSA contribution is prorated based on when you join the plan.
Next, use your money.
If you use all the money Michaels contributed to your account, then you will pay out-of-pocket for any remaining health care expenses, until you meet your plan deductible. Remember, in-network preventive care is always 100% covered.
Then, you and Michaels share costs.
After you’ve met your plan deductible, Michaels will pay for a percentage of your health care expenses, and you will pay for the remainder of the costs: this is called coinsurance.
Finally, Michaels has it from there.
If your health care expenses reach your out-of-pocket maximum, Michaels will pay for 100% of your eligible in-network costs for the rest of the plan year.
Grief Counseling Resources
Help for You When You Need it MostNavigating the Loss of a Loved One
At Michaels, you are our number one priority and we are here to help when you need it most. This page provides an overview of the grief counseling resources and services available to full-time Team Members and family members navigating the loss of a loved one.
Filing Claims After a Loss
If you and/or members of your family are experiencing the loss of a loved one, please reach out to a Benefits Partner for assistance in getting a life insurance claim processed with Reliance Matrix.
To begin this process, open a Knowledge Zone ticket with any questions regarding your life claim and a Benefits Partner will contact you about your claim and next steps.
Guidance for Filing Claims with Reliance Matrix
How-To Guides
- Easy Access Claims Filing - Process flow overview for filing claims with Reliance Matrix.
- Filing Claims with Reliance Matrix - Applies to Leave of Absence (LOA), Disability, and Voluntary benefits.
- How to File Claims for Short-Term Disability (STD) & Family Medical Leave of Absence (FMLA)
- How to File Claims for Voluntary Accident, Hospital Indemnity & Critical Illness
- Download the Matrix eServices App
Important Note About Claims for Kaiser Members
Team Members who are enrolled in a Kaiser medical plan must complete an authorization release form in order to file a claim with Reliance Matrix.
- Reliance Matrix will provide you with the authorization release form to sign and return.
- This form is required in order for Reliance Matrix to obtain the required medical certification from your physician.
- Failure to provide the signed authorization release form to Reliance Matrix will result in your claim being denied.
Life & AD&D Insurance
All full-time Team Members, regardless of whether they enroll in a medical or dental plan, will receive Basic Life Insurance at no cost to them. Additionally, Michaels offers Team Members with the opportunity to enroll in Optional Life and Optional Accidental Death & Dismemberment (AD&D) Insurance. Please reach out to a Benefits Partner by opening a Knowledge Zone ticket for more information regarding these benefits for you and your spouse or domestic partner.
- Employee Life: $25,000
- Employee AD&D: $25,000
- Employee Spouse/Domestic Partner: $2,000
- Employee Child: $1,000
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Updating Your Benefits After Loss
If you experience a qualifying life event such as the loss of a loved one, you will have 30 days following the date of the life event to make changes to your benefit elections, and this change in status must be consistent with the life event.
You will first need to update your dependents in Workday before completing the qualifying life event.
Some documentation may be required with your request: an acceptable form of documentation would be a death certificate that details the date of passing of a loved one.
Changing Your Beneficiaries
Your beneficiaries are managed in Workday. To update your beneficiaries, follow the steps below.
- Log in to Workday.
- In the top left-hand corner, select Menu > Benefits. Then, select Pay > Benefits > Change Benefits.
- This will allow you to launch the “Assign Beneficiaries” task where you can remove or add beneficiaries to your current elections.
Requesting Leave (LOA)
We understand that grief can be difficult for you and your family, and you may require more time away from work to dedicate to your loved ones following a loss.
Consider requesting a Leave of Absence (LOA) if you plan to be away from work for longer than a week. You can request leave if you’re going to be absent from work for more than five (5) consecutive working days due to a personal, medical, or other reason.
Read the Michaels Leave of Absence (LOA) Guide and visit the LOA page for more detailed information about requesting leave. To initiate a request, call Reliance Matrix at 1-888-288-1354.
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is a free, confidential resource available for you and your family – even if you’re not enrolled in any Michaels benefit plans.
The EAP includes counseling services for all Michaels Team Members:
- Full-time Team Members are eligible to receive up to three (3) face-to-face or tele-video counseling sessions per issue at no charge.
- Part-time Team Members are not eligible for face-to-face counseling sessions but are eligible to receive confidential counseling by phone at any time.
There are three ways for you to find more information and access EAP resources:
- Visit the EAP page.
- Log in to the Resources for Living member portal with the username Michaels and password 8002835645.
- Call 1-800-283-5645 (TTY 711).
Supportiv
Supportiv is an online tool that lets you talk through any mental health, emotional, or social struggles in small group chats with people who can relate. Discussions are anonymous and are guided and safeguarded in real time by professional facilitators. Supportiv is anonymous and available 24/7.
Visit the Supportiv page for program information, resources, and on-demand webinars.
Michaels CARES
Michaels CARES is a 501(c)(3) charity that helps Michaels Team Members, including by providing financial assistance in the event of the death of a Team Member or eligible family member(s).
To request assistance, make sure you meet the requirements below and then complete the application.
Here’s a quick checklist to follow when you apply:
- Application must be completed in its entirety.
- Sponsor must sign the application (sponsors are a critical part of our process).
- Supporting documents are attached – more is better.
Have questions? Read the Michaels CARES FAQs and visit the Michaels CARES page for more information regarding this benefit.
PerkSpot Wellness
PerkSpot Wellness offers various discounts on emotional wellness services that support your mental health, offering deals on therapy, meditation, yoga, and more. Perkspot partners with reputable online counseling services like BetterHelp and Talkspace.
Visit michaels.perkspot.com to access these resources and find additional information about this benefit in the PerkSpot section of the Benefit Extras & Discounts page.
COBRA
Death is a qualifying life event. If you or your spouse/domestic partner are covered on Michaels medical, dental, vision, and/or flexible spending account (FSA), you will receive a COBRA notice that allows your continued participation in a Michaels medical program for up to 18 months.
You will receive the COBRA notice in the mail that details your coverage options from Taben, our COBRA administrator.
For more information, please reach out to the Taben Group at 800-675-7341.
If you would like an electronic copy of the CORBA notice, please reach out to Team Member Services by opening a Knowledge Zone ticket.
FSA & HSA Open Enrollment
Guidance for Electing FSA & HSA Contributions for the 2025 Calendar YearWhat you’ll find on this page:
- What you need to know about 2025 FSA and HSA enrollment
- Your election options
- Maximum contribution limits
- What happens to unused funds from 2024
- How to make your elections in Workday
- Resources and guides, including FAQs
FSA & HSA Open Enrollment Period:
Oct. 14-25, 2024
Coverage Period:
Jan. 1 – Dec. 31, 2025
FSA & HSA Open Enrollment for 2025
What You Need to Know
Michaels offers you the opportunity to make pre-tax contributions to FSAs that you can use to pay for eligible medical, prescription drug, dental, vision, and child care expenses. When you choose to contribute to these accounts, you reduce your taxable income allowing you to pocket more of your earnings.
If you wish to participate in a flexible spending account (FSA) and/or a health savings account (HSA) for the 2025 calendar year, you must enroll and make your contribution elections in Workday during the two-week enrollment period for FSAs and HSAs, from Monday, Oct. 14 to Friday, Oct. 25, 2024.
The IRS requires an active enrollment to participate in FSAs and HSAs. The contributions that you elect will cover the 12-month period of Jan. 1, 2025 to Dec. 31, 2025.
Below you will find information about what you can elect, the maximum contribution limits, and the steps you must take to complete your FSA and/or HSA enrollment for 2025.
Election Options
Toggle open any of the following that apply to you to determine your election options for 2025.
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PPO Medical Plan Participant
If you’re enrolled in a Michaels PPO medical plan, you can elect to contribute to:
Choice HSA Medical Plan Participant
If you’re enrolled in the Michaels Choice HSA medical plan, you can elect to contribute to:
As a Choice HSA plan participant, you are eligible to contribute to the HSA each year. Because you have an HSA available, the IRS restricts your ability to participate in the full purpose Health Care FSA (HCFSA) and will only permit you to contribute to the Limited Purpose FSA (LPFSA), which reimburses certain dental and vision expenses. You can participate in the Dependent Care FSA (DCFSA) with no restrictions.
To ensure that you get the most out of your contributions, you may find it financially advantageous to contribute to the HSA rather than an FSA.
Kaiser HRA Medical Plan Participant
If you’re enrolled in the Kaiser HRA medical plan, you can elect to contribute to:
Not Enrolled in a Michaels Medical Plan
If you are not enrolled in a Michaels medical plan but you are benefits-eligible, you can elect to contribute to:
On Leave of Absence (LOA)
If you are or will be on Leave of Absence (LOA) during the FSA and HSA open enrollment period, you can still enroll and make your elections in Workday.
New to Michaels
Hired Nov. 1 or Earlier: During your new hire enrollment, you can enroll in an FSA and/or HSA to cover the rest of 2024. Upon completion, you will be assigned a task to set up your FSA and/or HSA elections for 2025.
Hired Nov. 2 – Dec. 31: You must make your FSA and/or HSA elections during your new hire enrollment, and your benefits will be effective starting in 2025.
What happens if I don't make my elections for 2025?
For FSA participants, if you do not complete enrollment or make your 2025 FSA elections during this open enrollment period, your contributions will be zero beginning Jan. 1, 2025, and you will be unable to make any changes to your enrollment status or your 2025 contribution elections unless you have experienced a qualifying life event.
For HSA participants, if you enroll but do not elect to contribute to your 2025 HSA, you will still receive the Michaels contribution. You can make changes to your HSA contribution at any time by submitting a HSA contribution benefit change.
Contribution Limits & Unused Funds
Each year, the IRS issues maximum contribution limits for FSAs and HSAs. For 2025, those limits are outlined below.
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Flexible Spending Account (FSA)
FSA Employee Contributions
Standard Health Care FSA (HCFSA)
- Minimum: $100
- Maximum: Up to $3,200*
Limited Purpose FSA (LPFSA)
- Minimum: $100
- Maximum: Up to $3,200*
Dependent Care FSA (DCFSA)
- Minimum: $100
- Maximum: Up to $5,000
*This is the projected contribution limit for 2025 that will not be finalized until it is officially released by the IRS. If you elect to contribute the maximum amount and the official limit ends up being lower, Michaels will automatically adjust down your contribution. If you elect to contribute 80% or more of the current maximum, you will be given the opportunity to increase your contribution once the IRS releases the official FSA limits for 2025.
What Happens to Unused FSA Funds
- New for 2025! You will be able to roll over up to $640 unused 2024 FSA funds (a minimum of $25) into your 2025 FSA.
- Rolled over funds from your 2024 FSA must be used by Dec. 31, 2025; otherwise, they will be forfeited.
- You will have until March 31, 2025 to request claims for reimbursement for FSA-eligible expenses incurred in 2024. After this date, any unused 2024 FSA funds over $640 will be forfeited.
Health Savings Account (HSA)
HSA Employer & Employee Contributions |
||
| Individual Coverage | ||
| Maximum Contribution Limit1 | How Much Michaels Contributes2 | How Much You Can Contribute3 |
|
$3,650 in 2024 $4,300 in 2025 |
$500 per year ($19.23 biweekly) |
Up to $3,150 in 2024 Up to $3,800 in 2025 |
| Family Coverage | ||
| Maximum Contribution Limit1 | How Much Michaels Contributes2 | How Much You Can Contribute3 |
|
$7,300 in 2024 $8,550 in 2025 |
$1,000 per year ($38.46 biweekly) |
Up to $6,300 in 2024 Up to $7,550 in 2025 |
|
1The HSA maximum contribution limits are set each year by the IRS and include both employee and employer contributions.
2Michaels HSA contributions are made over 26 pay periods, are prorated based on your benefits start date, and are deposited biweekly per paycheck. 3If you are age 55 or older, you may contribute an extra $1,000 per year to your HSA. |
||
What Happens to Unused HSA Funds
Any unused funds from your 2024 HSA will automatically roll over into your 2025 HSA.
As a reminder, this enrollment period is only for FSA and HSA participation during the 2025 calendar year: no other benefit elections will be accepted unless you have experienced a qualifying life event.
Make Your Elections
Log in to Workday
Resources & Guides
Overview Presentation
Download or Print the Overview Presentation
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.
UBS Financial Wellness Resources
For Support Center-Based Team MembersEmpower Your Future with UBS Financial Wellness
Michaels has partnered with UBS; a global wealth management and banking institution to offer eligible Team Members a wide range of information, guidance and educational support services designed to assist you in navigating your financial journey with confidence.
Whether you’re looking for personalized advice, self-guided tools, or educational events, UBS Financial Wellness can help you with the right tools to manage your money.
Continuing our commitment to your overall well-being, UBS will be offering:
- Personalized Financial Coaching
- Digital Tools and Educational Resources
- Financial Education Webinars
Who's Eligible?
At launch, full-time and part-time Support Center-based Team Members will have access to this benefit from UBS.
Services Offered
Personalized Financial Coaching
Gain clarity and confidence with a complimentary, confidential call with a UBS Financial Coach. These professionals are available to answer your financial questions, review your unique situation, and provide tailored guidance. Whether you need help with budgeting, saving, or planning for the future, UBS Financial Coaches are ready to assist.
To schedule your session, follow the link below or call 888-346-9355.
Digital Tools & Educational Resources
Access a wealth of knowledge through the UBS Financial Wellness digital platform, offering interactive tools, calculators, and content tailored to your personal financial goals. This resource is designed to empower you to take control of your financial future on your own terms.
To get started, you’ll need to register with your Michaels employee ID. You can find that by visiting your profile in Workday. It’s the number next to or under your name.
Financial Education Webinars
Stay informed with our virtual webinar series. Each session will feature UBS Financial Coaches and/or guest speakers discussing essential topics to help you make informed decisions about your finances.
Estate Planning Made Easy
Plan for the future with Trust & Will, a digital estate planning platform that makes it simple to create a comprehensive estate plan from home. You can create a trust, will, or both. When you’re ready to finalize your plan, there is a fee to file your legally binding documents. This fee is discounted 25% for eligible Michaels Team Members.
Nobody wants to imagine their pet getting sick or injured, but when it comes to your pet’s health, it’s best to expect the unexpected. When you enroll in Pet Health Insurance, administered by Wishbone, you will receive a 70% reimbursement on your pet’s veterinary care after meeting the $250 deductible. Protecting your pet’s health and your finances has never been easier!
Wishbone Pet Insurance is accepted at any vet in the U.S., including emergency hospitals. Once you file a claim, you can expect a fast reimbursement via a mailed check.
This benefit will not be set up as a payroll deduction but instead by credit card payment through Wishbone.
Upcoming Webinar
Register for our next webinar on June 24, 2024, at 2 p.m. CT.
During the event, we’ll cover more about your UBS financial wellness benefit and get to know your UBS Financial Coaches. We’ll discuss:
- Why financial wellness is important.
- Your UBS Financial Wellness resources.
- Your Financial Coaches and how they can help.
- Next steps to get you started.
Provider
UBS Financial Wellness
Reliance Matrix Benefits Overview Video
Leave, Disability & Voluntary Benefits
Open Enrollment Webinar Presentation Video
Mercer Health Advantage (MHA) Program
This program is for Team Members enrolled in a BCBSTX medical plan.
Health Care Help for You
Sometimes managing your health requires more than doctor visits, lab tests, and prescriptions. Blue Cross and Blue Shield of Texas (BCBSTX) makes it easier than ever for you to get the most from your health plan benefits. Your health plan includes the Mercer Health Advantage program, which offers specialized training and support from Personal Health Clinicians and Benefits Value Advisors (BVAs).
To reach a Personal Health Clinician or BVA, simply call the number on the back of your member ID card.
Program Overview
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Personal Health Clinicians
Personal Health Clinicians* are trained to help with your health and benefit questions, concerns, and more. Each clinician is backed by a team of health specialists, including behavioral health clinicians, social workers, and a pharmacist.
A Personal Health Clinician* can help you:
- Keep up with doctor’s appointments and other care-related activities.
- Review your doctor’s instructions.
- Coordinate your care needs after an illness, procedure or surgery.
- Know what to expect if you spend time in the hospital.
*Talking with a Personal Health Clinician is not a substitute for medical advice. Care and treatment decisions are between you and your health care provider. If you are having a medical emergency, call 911.
Benefits Value Advisors (BVAs)
Available 24 hours a day, seven days a week, Benefits Value Advisors (BVAs) partner with dedicated Personal Health Clinicians to help you get the most from your benefits. BVAs can help you get costs for providers and procedures, assist with referrals and prior authorizations, schedule appointments and more.
Know Your Benefits
24/7 Nurseline
- Answers general health questions
- Helps you decide where to get care
Behavioral Health
- Covers treatment for anxiety, stress and depression
- Helps with substance use and eating disorders, autism and other conditions
Fitness Program
- A choice of gym networks to fit your budget and preference
- Different membership options2 to best meet needs and preferences
- Provides discounts at 40,000 well-being providers nationwide
Women’s and Family Health
- Ovia®, Ovia® Pregnancy, or Ovia™ Parenting Apps
- Helps with high-risk pregnancies
- Support from maternity specialists
Stay in Touch with BCBSTX
You can decide how you want Blue Cross and Blue Shield of Texas (BCBSTX) to contact you about your health plan benefits. Below are three quick steps to take now to make using your health plan easier. This way, when you need to use your benefits, you’ll be ready to go.
Step 1: Put the BCBSTX phone number in your contact list.
- You can reach a BCBSTX Personal Health Clinician or Benefits Value Advisor (BVA) by calling the number on the back of your member ID card.
- Personal Health Clinicians can answer questions about your health insurance and help you navigate the health care system. A BVA can help you get costs for providers and procedures, assist with referrals, schedule appointments, set up pre-authorizations and more.
- Put this number in your phone contact list now!
Step 2: Tell BCBSTX how you want to stay in touch.
- Add or update your contact preferences by visiting upp.bcbstx.com.
- This way, BCBSTX will know how to reach you with important benefits and health information.
Step 3: Download and use the BCBSTX app to find a doctor, access your digital ID card, and more. To download, just text BCBSTXAPP to 33633.
Nobody wants to imagine their pet getting sick or injured, but when it comes to your pet’s health, it’s best to expect the unexpected. When you enroll in Pet Health Insurance, administered by Wishbone, you will receive a 70% reimbursement on your pet’s veterinary care after meeting the $250 deductible. Protecting your pet’s health and your finances has never been easier!
Wishbone Pet Insurance is accepted at any vet in the U.S., including emergency hospitals. Once you file a claim, you can expect a fast reimbursement via a mailed check.
This benefit will not be set up as a payroll deduction but instead by credit card payment through Wishbone.
Helpful Resources
Provider
Blue Cross & Blue Shield of Texas (BCBSTX)
Medical Insurance (PPO & HSA)
Contact Information
Phone: 1-877-269-1180
Quick Links
Pet Health Insurance
Prepare for the Unexpected with Your Pet's HealthWishbone Pet Health Insurance
Plan Information
Nobody wants to imagine their pet getting sick or injured- but when it comes to your pet’s health, it’s best to expect the unexpected.
Enroll in pet health insurance from Wishbone and receive 70% reimbursement on your pet’s veterinary care. With a low deductible of $250, protecting your pet’s health and your finances
has never been easier!
Wishbone Pet Insurance is accepted at any vet in the U.S., including emergency hospitals. Once you file a claim, expect fast reimbursement via mailed check. It’s that easy!
Nobody wants to imagine their pet getting sick or injured, but when it comes to your pet’s health, it’s best to expect the unexpected. When you enroll in Pet Health Insurance, administered by Wishbone, you will receive a 70% reimbursement on your pet’s veterinary care after meeting the $250 deductible. Protecting your pet’s health and your finances has never been easier!
Wishbone Pet Insurance is accepted at any vet in the U.S., including emergency hospitals. Once you file a claim, you can expect a fast reimbursement via a mailed check.
This benefit will not be set up as a payroll deduction but instead by credit card payment through Wishbone.
Provider
Pet Benefit Solutions
Voluntary Hospital Indemnity Insurance
Voluntary Hospital Indemnity Insurance
Plan Information
Hospital Indemnity Insurance, administered by Reliance Matrix, provides a range of fixed, lump-sum daily benefits to help cover costs associated with a hospital admission, including room and board costs. These benefits are paid directly to the insured following a hospitalization that meets the criteria for benefit payment.
Voluntary Hospital Indemnity Insurance Plan Highlights: English | Spanish
Voluntary Hospital Indemnity Insurance, administered by Reliance Matrix, provides a range of fixed, lump-sum daily benefits to help cover costs associated with a hospital admission, including room and board costs. These benefits are paid directly to you following a hospitalization that meets the criteria for benefit payment.
If you are newly eligible to enroll in benefits, you can elect Hospital Indemnity Insurance coverage up to the Guarantee Issue without answering any health questions. Otherwise, you will be required to provide Evidence of Insurability (EOI) and be approved by Reliance Standard before coverage begins.
Voluntary Hospital Indemnity Insurance Plan Highlights: English | Spanish
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Eligibility
All benefits-eligible full-time Team Members and covered dependents are eligible for Hospital Indemnity Insurance.
Dependents can include:
- Your legal spouse or domestic partner.
- Your dependent children from birth to 26 years.
A person may not have coverage as both a Team Member and a dependent.
Biweekly Premiums
| Coverage | Premium – High |
Schedule of Benefits
| Benefits | Amount |
| Hospital Room & Board | $100 per day (30 daily benefits per plan year*) |
| Hospital Critical Care Unit | $200 per day (15 daily benefits per plan year) |
| Hospital Admission & Observation | $1,000 (2 daily benefits per plan year) |
| Hospital Critical Care Admission | $2,000 (1 daily benefit per plan year) |
| Wellness Care** | $50 (1 daily benefit per plan year) |
| On-Call Travel Assistance Services | Included |
*In no event will the Daily Benefits exceed 30 daily benefits per Coverage Year.
**Wellness Care means medical examinations and procedures that are preventive in nature and not for the treatment of Injury or Sickness.
Features
- Guaranteed issue; no medical questions
- No pre-existing conditions exclusions
- Mental & Nervous and Substance Abuse treated same as any
other hospital admission - No deductibles
- Eligible for continuation of coverage
- HIPAA privacy compliant
- Overlying Major Medical Plan NOT Required*
- Coverage Offered on a Voluntary Basis
Video Overview of Leave, Disability & Voluntary Benefits
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.
File Your Claim(s) Online with Reliance Matrix
Guidance for Filing Claims with Reliance Matrix
How-To Guides
- Easy Access Claims Filing - Process flow overview for filing claims with Reliance Matrix.
- Filing Claims with Reliance Matrix - Applies to Leave of Absence (LOA), Disability, and Voluntary benefits.
- How to File Claims for Short-Term Disability (STD) & Family Medical Leave of Absence (FMLA)
- How to File Claims for Voluntary Accident, Hospital Indemnity & Critical Illness
- Download the Matrix eServices App
Important Note About Claims for Kaiser Members
Team Members who are enrolled in a Kaiser medical plan must complete an authorization release form in order to file a claim with Reliance Matrix.
- Reliance Matrix will provide you with the authorization release form to sign and return.
- This form is required in order for Reliance Matrix to obtain the required medical certification from your physician.
- Failure to provide the signed authorization release form to Reliance Matrix will result in your claim being denied.
Reliance Matrix
Disability, Life & AD&D, Accident, Critical Illness, Hospital Indemnity Insurance
Contact
Phone: 1-855-RSL-CLAIM (775-2524)