Michaels Benefits
Locate Benefits Information Using the Menu AboveMichaels Benefits
Locate Benefits Information Using the Menu AboveEligibility
Eligibility Requirements for Full-Time Team Members & DependentsWho You Can Enroll
You can enroll yourself and your dependent(s) in most benefit plans, but in order to do so, you and your dependent(s) must meet the eligibility requirements. Please note that Michaels conducts an eligibility review of enrolled dependents and you will be required to provide further documentation. A packet of information will be sent to you directly from Consova, our third-party vendor who conducts these audits.
Your Eligibility
If you’re a full-time Team Member – If you’re a full-time Team Member working an average of 30 hours or more per week, your eligibility begins on the first day of the month following 30 days of employment.
If you change from part-time to full-time – Your eligibility begins on the first day of the month following the status change, as long as you have completed 30 days of service.
If you change from part-time to full-time on June 10, you are eligible for coverage on July 1, if you have already completed 30 days of service as a part-time Team Member.
Dependent Eligibility
You may also enroll eligible dependents. Refer to the information below for more information.
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Your Legal Spouse
A spouse may not enroll in a Michaels medical plan if they have other full-time coverage available through their employer, unless they are enrolled in the Enhanced PPO plan.
A spouse who is retired, self-employed, or on Medicaid/Medicare is eligible for ALL Michaels medical plans.
Domestic Partner/Domestic Partner Children
A domestic partner may not enroll in a Michaels medical plan if they have other full-time coverage available through their employer, unless they are enrolled in the Enhanced PPO plan.
A domestic partner who is retired, self-employed or on Medicaid/Medicare is eligible for ALL Michaels medical plans.
For more information, please refer to the information below.
Important Notes:
- You are required to pay taxes on the value of domestic partner benefits.
- Your domestic partner’s child(ren) can only be enrolled if your domestic partner is also enrolled in Michaels benefits.
Children of Any Age who are Physically or Mentally Unable to Care for Themselves
You may be asked to provide proof of your child’s disability.
Children Under 26 Years of Age
Coverage is available for children under 26 years of age if they are your natural children, stepchildren, legally adopted children, foster children, or children for whom you have legal custody or court-appointed guardianship.
Next Step:
Contacts
For Assistance with Full-Time Benefits & Extras| Category | Contact | Phone Number | Website |
|---|---|---|---|
| Medical (BCBSTX Only) | 2nd.MD | 1-866-841-2575 | Activate Account or Log In |
| Benefit Extras & Discounts | Advancial Credit Union | 1-800-322-2709 | Visit Website |
| Employee Assistance Program (EAP) | Aetna Resources for Living (EAP) | 1-800-283-5645 | Log In Username: Michaels Access Code: 8002835645 |
| Medical | Blue Cross & Blue Shield of Texas (BCBSTX) | 1-877-269-1180 | Log In |
| Fitness Discounts | Camp Gladiator | Visit Website | |
| Medical | Catapult Health VirtualCheckup | 855-509-1211 (Available Mon. - Fri. from 8 a.m. - 5 p.m. CT) | Email Catapult Health |
| Dental | Cigna Dental | 1-888-336-8258 | Access myCigna |
| Dependent Eligibility Verification | Consova | 855-261-6217 | Visit Website |
| Tuition Discounts | Colorado Technical University | 1-866-897-1560 | |
| Employment Verification | 1-800-367-5690 (ID: 11668) | Visit Website | |
| Benefit Extras & Discounts | Corporate America Family Credit Union (CAFCU) | 1-800-359-1939 | Visit Website |
| Vision | EyeMed | 1-866-723-0513 | Visit Website |
| Fitness Discounts | Global Fit | 1-800-294-1500 | Visit Website |
| HSA & FSA | HealthEquity | HSA: 844-351-6849 FSA: 1-877-924-3967 | Visit Website |
| Medical | Kaiser Permanente | 1-800-464-4000 TTY 711 | Visit Website |
| Child Care Discounts | KinderCare Learning Centers | 1-877-914-7683 | Visit Website |
| Claims for Disability, Leave of Absence (LOA), Accident & Critical Illness | Matrix Absence Management | 1-888-288-1354 | Log In |
| Virtual Care/Telehealth (BCBSTX Only) | MDLIVE | 1-888-680-8646 | Access MDLIVE |
| Discounts | PerkSpot | 1-866-606-6057 | Log In |
| Pet Health Insurance | Pet Benefit Solutions | 1-800-887-8708 | Visit Website |
| Pharmacy (BCBSTX) | Prime Therapeutics | 1-877-269-1180 | Visit Website |
| Claims for Life, AD&D, Accident & Critical Illness | Reliance Standard | 1-800-351-7500 | Submit a Claim |
| Supportiv | Supportiv | Online Chat Only | Vist Website |
| SurgeryPlus (BCBSTX) | SurgeryPlus (BCBSTX) | 833-552-1694 | Log In |
| COBRA & Leave of Absence (LOA) Premium Billing | Taben Group (COBRA) | 800-675-7341 | Log In |
| HR, Payroll, Benefits & Open Enrollment | Team Member Services | 1-855-432-MIKE (6453) | |
| Tuition Discounts | University of Phoenix | 1-866-354-1800 | Visit Website |
| 401(k) | Voya | 833-396-4015 | Log In |
| Tuition Discounts | WGU Texas Online University | Visit Website | |
| Payroll, HR, & Benefits (Qualifying Life Events & Open Enrollment) | Workday | Log In |
Quick Links
Catapult Health VirtualCheckup®
Michaels provides a convenient annual checkup at no cost to you using the Catapult Health VirtualCheckup® Home Kit. All Team Members and spouses covered by a BCBSTX medical plan can register for a kit.
Are You a New Hire?
Welcome! We’re excited you’re joining the Michaels team. To start you off on the right foot, we want to make the process of setting up your employee benefits as easy as possible. Follow the link below to access the New Hire Hub and review your next steps.
Quick Links to Benefits
Are You a New Hire?
Welcome! We’re excited you’re joining the Michaels team. To start you off on the right foot, we want to make the process of setting up your employee benefits as easy as possible. Follow the link below to access the New Hire Hub and review your next steps.
Are Your Hours Changing?
If you are switching from full-time to part-time status, or vice versa, follow the link below to learn about how this Change in Status will impact your benefits.
Get the latest from Michaels
As a Michaels employee, you can sign up to receive updates about your benefits via text message. Get connected today!