Tag: Full-Time
2025-2026 Open Enrollment
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Overview Page
Know Where to Go for Answers
Call Team Member Services at 855-432-MIKE (6453), option 2, or submit a ticket through the Knowledge Zone.
Tobacco Fee & Cessation Program
The information below is for Team Members enrolled in a Michaels BCBSTX medical plan. If you are enrolled in the Michaels Kaiser medical plan, please refer to the Tobacco-Free Campus Toolkit for tobacco cessation resources.
Tobacco Fee
If you and/or your spouse or domestic partner have identified as a tobacco user while currently enrolled in Michaels BCBSTX medical plan, you are paying an additional tobacco fee of $30 per person, per paycheck, totaling $780 per person for the 2025-2026 benefits plan year. This fee is paid via a payroll deduction from each paycheck.
Participation in the BCBSTX Tobacco Cessation Program will qualify you for the Michaels Tobacco Cessation Incentive, which will waive the tobacco fee, as described below.
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Tobacco Use Status
You will select your tobacco use status when you enroll in your benefits each year. You can only update your tobacco use status during the annual open enrollment period, unless you complete the BCBSTX Tobacco Cessation Program and qualify for the Michaels Tobacco Cessation Incentive.
Michaels Tobacco Cessation Initiative
Michaels would like to reward you for taking steps to improve your health and quit tobacco use throughout the year by waiving your tobacco fee.
How to Have Your Tobacco Fee Waived
- Complete the BCBS Tobacco Cessation Program as described on this page.
- Upon completion of the program, submit a Knowledge Zone ticket to the Benefits Team to have your tobacco fee waived from your payroll deductions moving forward.
- The Benefits Team will then verify your completion of the program with BCBS and update Workday to remove the tobacco fee payroll deduction. It’s that easy!
Note: If medical reasons prevent you from completing the BCBS Tobacco Cessation Program, please contact the Benefits Team at 1-855-432-MIKE (6453) and we will work with you and your physician if you wish to find an alternate way to qualify for the incentive.
In addition to the BCBSTX Tobacco Cessation Program, nicotine patches are covered under the ACA Preventative Drug List for a $0 copay.
BCBSTX Tobacco Cessation Program
Michaels cares about you and your family’s well-being. For all Team Members and covered dependents enrolled in a Michaels BCBSTX medical plan, we are pleased to provide a free Tobacco Cessation Program to help you quit smoking and take steps toward a healthier future.
- The BCBSTX Tobacco Cessation Program is 30 days in length and customized to each member. There is no limit on the number of times the member can complete the program.
- Participation in this program also allows you to qualify for the Michaels Tobacco Cessation Incentive as described above.
More detailed information can be found below and in the Program Overview. To get started, log in to your BCBSTX account.
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Digital Self-Management Program
- Complete weekly online lessons to educate yourself on physical and social consequences of tobacco use, principles of addiction, treatment options, and tobacco-related health statistics.
- Practical action steps: create your own quitting plan to help reduce the potential for relapse prevention.
- Get access numerous calculators, trackers, tools, and educational materials.
Extended Coaching Options
- Telephonic and secured messaging coaching options
- Unlimited access to a coach throughout a program year. Coaches are available Monday through Friday between 7 a.m. and 10 p.m. and Saturday between 9 a.m. and 4 p.m. (CT).
Helpful Resources
BCBSTX Member Portal Login
Blue Cross Blue Shield of Texas (BCBSTX)
ADA Accomodations
Accommodation Request Process
Step 1:
- Team Member notifies Manager of request for accommodation.
- Manager partners with HR.
Step 2:
- Supervisor partners with HR through interactive process (live dialogue).
- Team Member will be notified of the decision.
- If Team Member is not going to be accommodated, the supervisor will partner with Legal in addition to HR.
Initiate A Request
Diabetes Management
Partner with Your Primary Care Provider to Better Manage Your DiabetesManaging Your Diabetes
Each year, an estimated 1.5 million new cases of diabetes are diagnosed. If you or someone you know is living with diabetes, a primary care provider (PCP) can help manage this condition.
Schedule a visit with your PCP, who will:
- Explain your numbers: blood pressure, cholesterol levels, blood sugar level and body mass index.
- Help provide resources for making healthy food choices (lower carb options).
- Suggest adding exercise to your day. Small steps each day add up. Light walking is a great place to start.
- Offer treatment therapies that can better control your condition
Hyper vs. Hypo in Diabetes
Knowing the Difference
If you’ve been diagnosed with diabetes, it is important to understand the difference between hyperglycemia (high blood sugar) and hypoglycemia (low blood sugar). Because both can cause health problems for people with diabetes, it’s important to keep blood sugar within a healthy range.
Helpful Resources
Introduction to Diabetes
Blue Cross Blue Shield of Texas (BCBSTX)
Disaster Relief Resources
Emergency Assistance for Team Members Impacted by Natural Disasters, Including the Central Texas FloodsThis page provides an overview of low-cost and no-cost resources available to Team Members and dependents who have been impacted by an emergency-declared natural disaster, including the floods in Central Texas. If more resources become available, we will add them here.
Resources for All Team Members
Coping After a Natural Disaster
Fast Track Grants from Michaels CARES
If you are a Team Member that had a mandatory or voluntary evacuation from your home, power loss that impacted you sheltering in your home, or damage or destruction of your primary residence, you may qualify for a fast grant through Michaels CARES. Please reach out to your SM, DM or HR Partner for fast grants.
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Learn More & Apply for Grants Online
Fast grants from Michaels CARES can be used for staying at a hotel if you had to leave your home, buying clothing if you were not able to carry much during evacuation, buying life necessities like toiletries, diapers, baby formula, buying a plane or bus ticket to leave the area, and filling a gas tank for long trips.
Additional grants may be available for damage or destruction of primary residence. Please remember to keep all receipts for costs associated with your evacuation and damages (hotel, gas, food, clothing, etc.) Please review the application for the full details.
If you have any questions or need assistance, please contact michaelscares@michaels.com.
Resources for Team Members in Central Texas
Recent severe flooding across Central Texas has caused evacuations and significant damage for residents. We’re here for our Michaels Team Members during this challenging time. We encourage you to use the following programs available to you and your family:
BCBSTX Members
Recovering from a natural disaster is never easy.  As such, below are available resources for BCBSTX members who reside in the impacted Texas counties, which include Bandera, Coke, Comal, Concho, Gillespie, Kendall, Kerr, Kimble, Llano, Mason, McCulloch, Menard, Reeves, San Saba, and Tom Green.
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Benefit Value Advisors (BVAs)
For BCBSTX members living or traveling in the impacted areas, Benefit Value Advisors (BVAs) are ready to help:
- Call BVA Customer Service at 1-877-269-1180.
- Find a doctor or hospital.
- Refill a prescription.
- Coordinate or transition care.
- Get a BCBSTX member ID card.
Natural Disaster Distress Helpline
Mental health is just as important as physical health. The Natural Disaster Distress Helpline is available at 1-800-985-5990.
Prime Therapeutics
Prime Therapeutics has entered Dynamic Prior Authorizations (dPAs) for a standard 2-week period. This implementation is set up based on the governor’s declaration to override any refill too soon edits due to the Disaster Declaration.
No action is required by Team Members.
24/7 Nurseline
- Call the 24/7 Nurseline at 1-800-581-0368.
- Bilingual registered nurses are available.
Free Virtual Visits 24/7 from MDLIVE®
Virtual Visits powered by MDLIVE® are available 24/7:
- Visit the MDLive website or call 1-888-680-8646.
- Meet with board-certified doctors by phone, video, or app for non-emergency care.
- Services are available in English and Spanish with translation services available in other languages.
- How to redeem your free Virtual Visit:
- Enter promo code “JulyStormsUC” for urgent care or “JulyStormsBH” for behavioral health when presented with payment options to redeem free visit.
- Promo code may be utilized once during the next three (3) months and the codes will expire on Oct. 7, 2025.