Benefits Contacts
Get Assistance from Your Benefit Providers
2nd.MD
Virtual Health Care & Telehealth for BCBSTX Members
Contact Information
Phone: 1-866-841-2575
Quick Links
Advancial Federal Credit Union
Benefit Extras & Discounts
Contact Information
Phone: 1-800-322-2709
Quick Links
Aetna Resources for Living EAP
Employee Assistance Program (EAP)
Contact Information
Phone:Â 1-800-283-5645
Quick Links
Username: Michaels
Access Code: 8002835645
Blue Cross & Blue Shield of Texas (BCBSTX)
Camp Gladiator
Catapult Health
Virtual Checkup
Contact Information
Phone: 855-509-1211 (Available Mon. - Fri. from 8 a.m. - 5 p.m. CT)
Quick Links
Cigna
Consova
Dependent Eligibility Verification
Contact Information
Phone: 855-261-6217
Quick Links
Corporate America Family Credit Union (CAFCU)
Employment Verification
EyeMed
Vision Coverage
Contact Information
General Inquiries: 866-723-0596
LASIK: 1-800-988-4221
Quick Links
Health Equity
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Contact Information
HSA: 866-346-5800
FSA: 1-877-924-3967
Quick Links
Hinge Health
BCBSTX Exercise Therapy Program
Contact Information
Phone: 1-855-902-2777
Quick Links
HUSK Marketplace
Kaiser Permanente
Medical Insurance & Health Reimbursement Account (HRA)
Contact Information
Phone: 1-800-464-4000 (TTY 711)
Quick Links
KinderCare Learning Centers
Lantern
BCBSTX Surgical Care Coverage Program (Formerly Surgery Plus)
Contact Information
Phone: 855-204-3922
Quick Links
MDLIVE
Virtual Care/Telehealth (BCBSTX Only)
Contact Information
Phone: 1-888-680-8646
Quick Links
PerkSpot
Prime Therapeutics
Reliance Matrix
Disability, Life & AD&D, Accident, Critical Illness, Hospital Indemnity Insurance
Contact Information
Phone: 1-800-351-7500
Quick Links
Supportiv
Taben Group
COBRA & Leave of Absence (LOA) Premium Billing
Contact Information
Phone: 800-675-7341
Quick Links
Team Member Services
HR, Payroll, Benefits & Open Enrollment
Contact Information
Phone: 1-855-432-MIKE (6453)
Voya Financial
Wishbone Pet Benefit Solutions
Workday
Payroll, HR, & Benefits (Qualifying Life Events & Open Enrollment)
Quick Links
Catapult Health VirtualCheckup®
Michaels provides a convenient annual checkup at no cost to you using the Catapult Health VirtualCheckup® Home Kit. All Team Members and spouses covered by a BCBSTX medical plan can register for a kit.
Are You a New Hire?
Welcome! We’re excited you’re joining the Michaels team. To start you off on the right foot, we want to make the process of setting up your employee benefits as easy as possible. Follow the link below to access the New Hire Hub and review your next steps.
Quick Links to Benefits
Are You a New Hire?
Welcome! We’re excited you’re joining the Michaels team. To start you off on the right foot, we want to make the process of setting up your employee benefits as easy as possible. Follow the link below to access the New Hire Hub and review your next steps.
Are Your Hours Changing?
If you are switching from full-time to part-time status, or vice versa, follow the link below to learn about how this Change in Status will impact your benefits.
Get the latest from Michaels
As a Michaels employee, you can sign up to receive updates about your benefits via text message. Get connected today!