Long-Term Disability (LTD) Insurance
Paycheck Insurance for When You Can't WorkThis benefit is not available for Part-Time, Seasonal, or Temporary Team Members.
Long-Term Disability (LTD) Benefits
Long-term disability (LTD) insurance, administered by Reliance Matrix, provides income protection if you become disabled and cannot work due to an illness or injury that lasts for more than 90 days.
LTD Insurance Plan Highlight Sheets
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Eligibility & Coverage
| How to Enroll | Biweekly Costs | When STD Begins1 | Percent of Earnings2 Replaced | How Long Benefits Are Paid |
|---|---|---|---|---|
| Salaried Team Members | ||||
| Once eligible, you will be automatically enrolled | Paid for by Michaels | After seven (7) consecutive days of disability | 100% of your weekly earnings | Up to 12 weeks |
| Full-Time Hourly Store Managers & Assistant Managers3 | ||||
| Once eligible, you will be automatically enrolled | Paid for by Michaels | After seven (7) consecutive days of disability | 60% of your weekly earnings, up to the $1,000 weekly maximum | Up to 12 weeks |
| 1The STD benefit will be paid based on your duration of disability. Generally, the duration for maternity disability is up to 6 weeks following a normal delivery and up to 8 weeks following a C-section. The normal elimination period applies, beginning on the date the Team Member’s doctor reports the Team Member is disabled. There is no elimination period for maternity disability. 2This is your usual pay rate in effect when you first became disabled. It does not include bonuses, overtime pay, extra benefits or compensation. 3Hourly STD is not available in California, Connecticut, District of Columbia, New York, Rhode Island, Massachusetts, Washington, or New Jersey. Exempt Team Members are auto-enrolled in STD. |
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Biweekly Premium Costs
per $100 of Covered Pay |
|
|---|---|
| 25-29 | $.06 |
Pre-Existing Condition Limitation
The LTD plan includes a pre-existing condition limitation.
You qualify as having a pre-existing condition if both of the following statements are true:
- You received medical treatment, consultation, care or services, including diagnostic measures, or took prescribed drugs or medicines, or followed treatment recommendations in the three (3) months just prior to your effective date of coverage or the date an increase in benefits would otherwise be available; or you had symptoms for which an ordinarily prudent person would have consulted a health care provider in the three (3) months just prior to your effective date of coverage or the date an increase in benefits would otherwise be available.
- Your disability begins within 12 months of your effective date of coverage.
Leave & Disability Resources
Guidance for Filing Claims with Reliance Matrix
How-To Guides
- Easy Access Claims Filing - Process flow overview for filing claims with Reliance Matrix.
- Filing Claims with Reliance Matrix - Applies to Leave of Absence (LOA), Disability, and Voluntary benefits.
- How to File Claims for Short-Term Disability (STD) & Family Medical Leave of Absence (FMLA)
- How to File Claims for Voluntary Accident, Hospital Indemnity & Critical Illness
- Download the Matrix eServices App
Important Note About Claims for Kaiser Members
Team Members who are enrolled in a Kaiser medical plan must complete an authorization release form in order to file a claim with Reliance Matrix.
- Reliance Matrix will provide you with the authorization release form to sign and return.
- This form is required in order for Reliance Matrix to obtain the required medical certification from your physician.
- Failure to provide the signed authorization release form to Reliance Matrix will result in your claim being denied.
Reliance Matrix
Disability, Life & AD&D, Accident, Critical Illness, Hospital Indemnity Insurance
Contact Information
Phone: 800-351-7500
Quick Links
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.