Voluntary Hospital Indemnity Insurance
Voluntary Hospital Indemnity Insurance
Plan Information
Hospital Indemnity Insurance, administered by Reliance Matrix, provides a range of fixed, lump-sum daily benefits to help cover costs associated with a hospital admission, including room and board costs. These benefits are paid directly to the insured following a hospitalization that meets the criteria for benefit payment.
Voluntary Hospital Indemnity Insurance Plan Highlights: English | Spanish
Voluntary Hospital Indemnity Insurance, administered by Reliance Matrix, provides a range of fixed, lump-sum daily benefits to help cover costs associated with a hospital admission, including room and board costs. These benefits are paid directly to you following a hospitalization that meets the criteria for benefit payment.
If you are newly eligible to enroll in benefits, you can elect Hospital Indemnity Insurance coverage up to the Guarantee Issue without answering any health questions. Otherwise, you will be required to provide Evidence of Insurability (EOI) and be approved by Reliance Standard before coverage begins.
Voluntary Hospital Indemnity Insurance Plan Highlights: English | Spanish
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Eligibility
All benefits-eligible full-time Team Members and covered dependents are eligible for Hospital Indemnity Insurance.
Dependents can include:
- Your legal spouse or domestic partner.
- Your dependent children from birth to 26 years.
A person may not have coverage as both a Team Member and a dependent.
Biweekly Premiums
| Coverage | Premium – High |
Schedule of Benefits
| Benefits | Amount |
| Hospital Room & Board | $100 per day (30 daily benefits per plan year*) |
| Hospital Critical Care Unit | $200 per day (15 daily benefits per plan year) |
| Hospital Admission & Observation | $1,000 (2 daily benefits per plan year) |
| Hospital Critical Care Admission | $2,000 (1 daily benefit per plan year) |
| Wellness Care** | $50 (1 daily benefit per plan year) |
| On-Call Travel Assistance Services | Included |
*In no event will the Daily Benefits exceed 30 daily benefits per Coverage Year.
**Wellness Care means medical examinations and procedures that are preventive in nature and not for the treatment of Injury or Sickness.
Features
- Guaranteed issue; no medical questions
- No pre-existing conditions exclusions
- Mental & Nervous and Substance Abuse treated same as any
other hospital admission - No deductibles
- Eligible for continuation of coverage
- HIPAA privacy compliant
- Overlying Major Medical Plan NOT Required*
- Coverage Offered on a Voluntary Basis
Video Overview of Leave, Disability & Voluntary Benefits
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.
File Your Claim(s) Online with Reliance Matrix
Guidance for Filing Claims with Reliance Matrix
How-To Guides
- Easy Access Claims Filing - Process flow overview for filing claims with Reliance Matrix.
- Filing Claims with Reliance Matrix - Applies to Leave of Absence (LOA), Disability, and Voluntary benefits.
- How to File Claims for Short-Term Disability (STD) & Family Medical Leave of Absence (FMLA)
- How to File Claims for Voluntary Accident, Hospital Indemnity & Critical Illness
- Download the Matrix eServices App
Important Note About Claims for Kaiser Members
Team Members who are enrolled in a Kaiser medical plan must complete an authorization release form in order to file a claim with Reliance Matrix.
- Reliance Matrix will provide you with the authorization release form to sign and return.
- This form is required in order for Reliance Matrix to obtain the required medical certification from your physician.
- Failure to provide the signed authorization release form to Reliance Matrix will result in your claim being denied.
Reliance Matrix
Disability, Life & AD&D, Accident, Critical Illness, Hospital Indemnity Insurance
Contact
Phone: 1-800-351-7500