Life and AD&D Insurance
Protection for Loved Ones in the Event of the UnexpectedJump to a section:
Life Insurance
Basic Life Insurance
All full-time Team Members, regardless of whether you enroll in a medical or dental plan, will receive Basic Life Insurance at no cost to you. Coverage amounts are outlined below.
Basic Life Insurance coverage amounts for you and your spouse/domestic partner reduce by 50% at age 70.
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Basic Life Coverage
Coverage Tier | Benefit |
---|---|
You | $25,000 |
Your Spouse/Domestic Partner | $2,000 |
Your Child(ren) | $1,000 |
Voluntary Life Insurance
You can also opt to purchase Voluntary Life Insurance coverage for yourself, your spouse/domestic partner, and your children. Optional/Voluntary Life Insurance coverage amounts for you and your spouse/domestic partner reduce by 50% at age 70.
If you are newly eligible to enroll, you can elect coverage up to the Guarantee Issue amount without answering health questions. Otherwise, you’ll be required to provide Evidence of Insurability (EOI) and be approved by Reliance Standard before coverage begins.
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Optional Life Coverage
Coverage Tier | Benefit |
---|---|
You | Up to $700,000 (in $10,000 increments); Guarantee Issue: $500,000 |
Your Spouse/Domestic Partner | $5,000 to $100,000 (in $5,000 increments); Guarantee Issue: $30,000 |
Your Child(ren) | Up to $10,000 (in $1,000 increments) |
Biweekly Premium Cost
per $10,000 of Coverage |
per $5,000 of Coverage |
|
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Life Insurance Claims
Reliance Matrix offers five simple ways for employees and beneficiaries to submit a Life Insurance claim or check the status of a claim.
AD&D Insurance
Basic AD&D Insurance
Voluntary AD&D Insurance
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Optional AD&D Coverage
Coverage Tier | Benefit |
---|---|
You | 1x–8x your annual base pay (up to $700,000) |
Your Spouse/Domestic Partner | $5,000–$100,000 (in $5,000 increments) |
Your Child(ren) | $1,000–$10,000 (in $1,000 increments) |
Biweekly Premium Cost
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Voluntary Hospital Indemnity Insurance
Beneficiaries
Designate & Manage Your Beneficiaries
A beneficiary is an individual or entity that will receive all or a portion of the insurance proceeds that may become payable if you die.
You may designate one or more individuals, including a trust or your estate, as a beneficiary. If you designate more than one beneficiary, the proceeds are divided equally unless you indicate otherwise on your beneficiary designation. You can divide the proceeds based upon a percentage or fraction, as long as the total equals 100%.
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What information do I need to name my beneficiary?
You will need the beneficiary’s full first and last name, complete address and phone number, and relationship to you.
When can I change my beneficiary?
Generally, you may change your beneficiary at any time. Life events like marriage, divorce or the birth of a child, are often good times to assess your beneficiaries. Log in to Workday to update your beneficiaries.
What happens if I don't name a beneficiary?
In the event that 1) there is not a named beneficiary, 2) all of the named beneficiaries die before you, or 3) the beneficiary records are lost or destroyed, insurance is generally paid in the following order:
- Surviving spouse
- Surviving children in equal shares
- Surviving parents in equal shares
- Surviving siblings in equal shares
- The estate
Claims, Portability & Conversions
Guidance for Filing Claims with Reliance Matrix
How-To Guides
- Easy Access Claims Filing - Process flow overview for filing claims with Reliance Matrix.
- Filing Claims with Reliance Matrix - Applies to Leave of Absence (LOA), Disability, and Voluntary benefits.
- How to File Claims for Short-Term Disability (STD) & Family Medical Leave of Absence (FMLA)
- How to File Claims for Voluntary Accident, Hospital Indemnity & Critical Illness
- Download the Matrix eServices App
Important Note About Claims for Kaiser Members
Team Members who are enrolled in a Kaiser medical plan must complete an authorization release form in order to file a claim with Reliance Matrix.
- Reliance Matrix will provide you with the authorization release form to sign and return.
- This form is required in order for Reliance Matrix to obtain the required medical certification from your physician.
- Failure to provide the signed authorization release form to Reliance Matrix will result in your claim being denied.
File Your Claim(s) Online with Reliance Matrix
Portability & Conversions
For assistance with Portability and Conversion, within 31 days of the date your coverage ends, contact Team Member Services at 855-432-MIKE (6453) and select Option 2.
Portability Request & Continuation Forms:
Conversion Forms:
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.
Provider
Reliance Matrix
Disability, Life & AD&D, Accident, Critical Illness, Hospital Indemnity Insurance
Contact
Phone: 1-855-RSL-CLAIM (775-2524)