Leave of Absence (LOA)
Types of Leave & How to Request LeaveRequesting Leave
Michaels offers various types of leave. You must request a leave of absence (LOA) if you are going to be absent from work for more than five (5) consecutive working days due to a personal, medical, or other reason. To learn more, refer to the resources on this page. If you need further guidance, contact Team Member Services.
Apply for Leave
To apply for LOA, call Matrix at 1-888-288-1354; you will be asked to provide your personal or job-related illness or injury, along with your medical provider information.
Reminder: Team Members should request their Paid Time Off (PTO) in the same system used to enter their time (i.e. Workday or WorkSmart).
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT.
Resources
Paid Parental Leave (PPL)
All U.S. full-time exempt Team Members are eligible for Paid Parental Leave (PPL) to support families after the birth, adoption, surrogacy, or legal placement of a child.
The PPL policy, linked below, covers birthing mothers and all eligible non-birthing parents, including dads and domestic partners.
Short-Term & Long-Term Disability (STD & LTD)
To receive Short-Term Disability (STD) benefits, you must be unable to perform the essential duties of your job due to accidental injury, sickness, mental illness, or pregnancy. Long-Term Disability (LTD) provides income protection if you become disabled and cannot work due to an illness or injury that lasts for more than 90 days.
Important: Leave and Disability claims are approved separately by Matrix. If your LOA claim is approved, this does not automatically mean that your STD/LTD claim has been approved.