Virtual Visits

In a pinch? MDLIVE or Kaiser Telehealth have you covered.

When you’re enrolled in a Michaels medical plan, you and your covered dependents can speak with a licensed medical provider by phone or video 24/7.

BCBSTX participants can register and use MDLIVE by phone, online video or mobile app. Kaiser HRA plan members may similarly register and seek care from Kaiser Telehealth services. When you need care for common medical concerns, the MDLIVE copay is only $25 for all BCBSTX plans or $0 for the Kaiser HRA. Virtual visit copays count toward your medical out-of-pocket maximum.

Non-Emergency Medical Issues

You can use virtual visits you need care for common medical issues like:

  • Cold and flu symptoms
  • Bronchitis
  • Allergies
  • Pink eye
  • Sinus problems
  • Ear infections

Visit mdlive.com/bcbstx or kp.org/getcare to get started. 

Behavioral Health Services

You can also virtually connect with behavioral health experts from our partners’ fully credentialed network of experienced psychiatrists, psychologists and Master’s level therapists.

Visit mdlive.com/bcbstx or kp.org/getcare to get started. 

Note: Virtual visits are not available in all areas and some restrictions may apply depending on where you live.

Provider

Provider

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