Virtual Health Care & Telehealth Services
24/7 Virtual Access to Health CareFree MDLIVE Visits for Those Impacted by Hurricanes
MDLIVE is offering a free urgent care and behavioral health visit* for those impacted by Hurricane Helene and/or Hurricane Milton. MDLIVE gives you and your eligible dependents 24/7/365 access to affordable and reliable doctor visits from the safety of your home.
How to Redeem Your Free Visit*
- Visit mdlive.com/bcbstx, call 888-680-8646, or use the MDLIVE app to log in or create an account.
- Select Urgent Care (on-demand 24/7) or Mental Health (by appointment only) and schedule an appointment with a provider.
- When presented with payment options, redeem a free visit by entering the promo code:
- For urgent care, use promo code HeleneUC or MiltonUC.
- For behavioral health, use promo code HeleneBH or MiltonBH.
*This promo will be available through Jan. 31, 2025.
Some of the Benefits of MDLIVE
- Physicians are all board-certified, state-licensed, and experienced in delivering high-quality medical care. Consultations are one-on-one and completely private.
- It’s suitable for the whole family — pediatricians are available.
- It’s less expensive compared to Urgent Care or the ER.
- MDLIVE’s doctors can treat over 80 common illnesses and can even send prescriptions to your pharmacy if medically appropriate.
- You can talk to an MDLIVE doctor in less than 15 minutes via the MDLIVE app, on the MDLIVE website, or by phone.
When you’re enrolled in a Michaels medical plan, you and your covered dependent(s) can speak with a board-certified doctor by phone or video 24/7 through MDLIVE!
Blue Cross & Blue Shield of Texas (BCBSTX) Members
Virtual Visits with MDLIVE
Leading virtual visits vendor, MDLIVE, lets you visit independently-contracted MDLIVE board-certified doctors when you may need care. MDLIVE doctors may help treat non-emergency medical and pediatric health issues. Plus, they may even write and send prescriptions to a nearby pharmacy, when appropriate.
You may desire a virtual visit:
More information can be found in the materials linked below from BCBSTX and MDLIVE:
Provider
Blue Cross & Blue Shield of Texas (BCBSTX)
Medical Insurance (PPO & HSA)
Contact Information
Phone: 1-877-269-1180
Quick Links
Kaiser Permanente Members
Kaiser Telehealth Services
With Kaiser Telehealth, you can use everyday devices like your smartphone, laptop, or tablet to get care outside of where your typical care team is physically located.
Telehealth usually means connecting virtually with a health care professional while you’re out in the real world, such as in your backyard, at the park, or at the beach. However, telehealth can take place during office visits, too, like when your doctor consults with a specialist in another room or facility.
More information can be found in the video presentation and materials linked below from Kaiser:
Provider
Kaiser Permanente
Medical Insurance & Health Reimbursement Account (HRA)
Contact Information
Phone: 1-800-464-4000
TTY: 711