24/7 Virtual Access to Health Care

Telehealth services through BCBSTX or Kaiser

When you’re enrolled in a Michaels medical plan, you and your covered dependents can speak with a board-certified doctor by phone or video 24/7!

Click here for MDLIVE for BCBSTX medical plan participants

MDLIVE, a leading virtual visits vendor, lets you visit independently contracted MDLIVE board-certified doctors when you may need care. They may help treat non-emergency medical and pediatric health issues. Plus, they may even write and send prescriptions to a nearby pharmacy (when appropriate). You may want to have a virtual visit:
  • Instead of going to the ER or urgent care for non-emergency visits
  • If your doctor is booked
  • While at home, work or on the go

More information is available in the following materials from BCBSTX and MDLIVE.


Kaiser Telehealth for Kaiser Permanente plan participants (California only)

Click here to access Kaiser Telehealth through kp.org/getcare

Telehealth is a way to get care in a different place than where your care team is physically located by using everyday devices, like your smartphone, laptop or tablet. That usually means connecting with a health care professional while you’re out in the real world — backyard, park or beach. But telehealth can happen during office visits, too, like when your doctor consults with a specialist in another room or facility. Learn more about telehealth services from this video presentation and the following materials from Kaiser.