This benefit is not available* for Part-Time, Seasonal, or Temporary Team Members.
*For Team Members living in California, Connecticut, District of Columbia, New York, Rhode Island, Massachusetts, Washington, or New Jersey, short-term disability (STD) benefits are provided through state plans, partially funded by Michaels.
For more detailed plan documentation, visit the Document Library to access the Summary Plan Descriptions (SPDs) from Reliance Matrix.
Short-Term Disability (STD) Benefits
Short-term disability (STD) insurance, administered by Reliance Matrix, pays you a weekly benefit if you can’t work due to a non-work-related health condition, illness, or injury covered by the plan. The Michaels STD program provides a weekly replacement of up to 100% of your base pay while on STD leave to ensure that you continue to receive income while you’re unable to work due to an illness or medically-required absence.
Eligibility, Costs & Coverage
To receive STD benefits, you must be unable to perform the essential duties of your job due to accidental injury, sickness, mental illness, or pregnancy. After your waiting period*, your disability benefits are paid based on your condition and physician statement.
Michaels offers Team Members two STD plans: a company-provided plan and a voluntary plan. You can find more details about each plan below.
*There is no waiting period for maternity disability.
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Company-Provided STD Plan
| How to Enroll | Biweekly Costs | When STD Begins1 | Percent of Earnings2 Replaced | How Long Benefits Are Paid |
|---|---|---|---|---|
| Salaried Team Members | ||||
| Once eligible, you will be automatically enrolled | Paid for by Michaels | After seven (7) consecutive days of disability | 100% of your weekly earnings | Up to 12 weeks |
| Full-Time Hourly Store Managers & Assistant Managers3 | ||||
| Once eligible, you will be automatically enrolled | Paid for by Michaels | After seven (7) consecutive days of disability | 60% of your weekly earnings, up to the $1,000 weekly maximum | Up to 12 weeks |
| 1The STD benefit will be paid based on your duration of disability. Generally, the duration for maternity disability is up to 6 weeks following a normal delivery and up to 8 weeks following a C-section. The normal elimination period applies, beginning on the date the Team Member’s doctor reports the Team Member is disabled. There is no elimination period for maternity disability. 2This is your usual pay rate in effect when you first became disabled. It does not include bonuses, overtime pay, extra benefits or compensation. 3In states with a paid disability plan, STD or PPL will offset the disability benefit to ensure Team Members receive 100% of pay for the first 8 weeks, per applicable law. |
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Voluntary STD Plan
| How to Enroll | Biweekly Costs | When STD Begins1 | Percent of Earnings2 Replaced | How Long Benefits Are Paid |
|---|---|---|---|---|
| Full-Time Hourly Store, Distribution Center & Artistree Team Members3 | ||||
| You must enroll in Workday within 31 days of becoming eligible, or wait until the next Open Enrollment period | $0.808 per $10 of weekly benefit | After 14 consecutive days of disability | 60% of your weekly earnings, up to the $1,000 weekly maximum | Up to 11 weeks |
| Full-Time Hourly Support Center Team Members3 | ||||
| You must enroll in Workday within 31 days of becoming eligible, or wait until the next Open Enrollment period | $0.726 per $10 of weekly benefit | After seven (7) consecutive days of disability | 60% of your weekly earnings, up to the $1,000 weekly maximum | Up to 12 weeks |
| 1The STD benefit will be paid based on your duration of disability. Generally, the duration for maternity disability is up to 6 weeks following a normal delivery and up to 8 weeks following a C-section. The normal elimination period applies, beginning on the date the Team Member’s doctor reports the Team Member is disabled. There is no elimination period for maternity disability. 2This is your usual pay rate in effect when you first became disabled. It does not include bonuses, overtime pay, extra benefits or compensation. 3In states with a paid disability plan, STD or PPL will offset the disability benefit to ensure Team Members receive 100% of pay for the first 8 weeks, per applicable law. |
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Pre-Existing Condition Limitation
The STD plan includes a pre-existing condition limitation. If you have a pre-existing condition, you may still be eligible for a reduced STD benefit.
You qualify as having a pre-existing condition if both of the following statements are true:
- You received medical treatment, consultation, care or services, including diagnostic measures, or took prescribed drugs or medicines, or followed treatment recommendations in the three (3) months just prior to your effective date of coverage or the date an increase in benefits would otherwise be available; or you had symptoms for which an ordinarily prudent person would have consulted a health care provider in the three (3) months just prior to your effective date of coverage or the date an increase in benefits would otherwise be available.
- Your disability begins within 12 months of your effective date of coverage.
Guidance for Filing Claims with Reliance Matrix
How-To Guides
- Easy Access Claims Filing - Process flow overview for filing claims with Reliance Matrix.
- Filing Claims with Reliance Matrix - Applies to Leave of Absence (LOA), Disability, and Voluntary benefits.
- How to File Claims for Short-Term Disability (STD) & Family Medical Leave of Absence (FMLA)
- How to File Claims for Voluntary Accident, Hospital Indemnity & Critical Illness
- Download the Matrix eServices App
Important Note About Claims for Kaiser Members
Team Members who are enrolled in a Kaiser medical plan must complete an authorization release form in order to file a claim with Reliance Matrix.
- Reliance Matrix will provide you with the authorization release form to sign and return.
- This form is required in order for Reliance Matrix to obtain the required medical certification from your physician.
- Failure to provide the signed authorization release form to Reliance Matrix will result in your claim being denied.
Get Support
For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.
Contact Your Provider
Reliance Matrix
Disability, Life & AD&D, Accident, Critical Illness, Hospital Indemnity Insurance
Phone: 800-351-7500