Disaster Relief Resources

Emergency Assistance for Team Members Impacted by Natural Disasters, Including Hurricanes Helene & Milton
Home 5 Disaster Relief

This page provides an overview of low-cost and no-cost resources available to Team Members and dependents who have been impacted by an emergency-declared natural disaster, including Hurricane Helene and Hurricane Milton. If more resources become available, we will add them here.

Resources for All Team Members

Coping After a Natural Disaster

BCBS has put together a list of tools and organizations that offer support to those impacted by a natural disaster, available in English and Spanish. This resource is for all Team Members, regardless of your benefit enrollment status.

Fast Track Grants from Michaels CARES

If you are a Team Member that had a mandatory or voluntary evacuation from your home, power loss that impacted you sheltering in your home, or damage or destruction of your primary residence, you may qualify for a fast grant through Michaels CARES. Please reach out to your SM, DM or HR Partner for fast grants.

(blank)

Learn More & Apply for Grants Online

Fast grants from Michaels CARES can be used for staying at a hotel if you had to leave your home, buying clothing if you were not able to carry much during evacuation, buying life necessities like toiletries, diapers, baby formula, buying a plane or bus ticket to leave the area, and filling a gas tank for long trips.

Additional grants may be available for damage or destruction of primary residence. Please remember to keep all receipts for costs associated with your evacuation and damages (hotel, gas, food, clothing, etc.) Please review the application for the full details.

If you have any questions or need assistance, please contact michaelscares@michaels.com.

Resources for Enrolled Full-Time Team Members

Free Telehealth Visits from MDLIVE

For full-time Team Members enrolled in Michaels medical coverage, MDLIVE is offering free urgent care and behavioral health visits for those impacted by Hurricane Helene or Hurricane Milton. MDLIVE gives you and your eligible dependents 24/7/365 access to affordable and reliable doctor visits from the safety of your home.

(blank)

How to Redeem Your Free Visit

  1. Visit mdlive.com/bcbstx, call 888-680-8646, or use the MDLIVE app to log in or create an account.
  2. Select Urgent Care (on-demand 24/7) or Mental Health (by appointment only) and schedule an appointment with a provider.
  3. When presented with payment options, redeem a free visit by entering the promo code:
    • For urgent care, use promo code HeleneUC or MiltonUC.
    • For behavioral health, use promo code HeleneBH or MiltonBH.

Benefits of Using MDLIVE Virtual Services

  • MDLIVE physicians are all board-certified, state-licensed, and experienced in delivering high-quality medical care. Consultations are one-on-one and completely private.
  • It’s suitable for the whole family — pediatricians are available.
  • It’s less expensive compared to Urgent Care or the ER.
  • MDLIVE’s doctors can treat over 80 common illnesses and can even send prescriptions to your pharmacy if medically appropriate.
  • You can talk to an MDLIVE doctor in less than 15 minutes via the MDLIVE app, on the MDLIVE website, or by phone.

To learn more and access additional resources available through MDLIVE, follow this link: Virtual Health Care & Telehealth Services.